Flexible Hours Call Center Rep — No Experience Needed (June Start)

Synlink Recruitment Outsourcing Co. Inc.; Iloilo City; Presencial; PHP 167.400 - 245.520; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentives

HMO

Flexible Hours

Employee Recognition and Rewards

Government Mandated Benefits

Health & Wellness

Descripción de la vacante

Synlink Recruitment Outsourcing Co. Inc. is seeking a Call Center Representative in Iloilo City for an on-site role with no prior experience required. The position offers flexible hours and a focus on delivering excellent customer service.

The CSR will respond to inquiries, assist customers, process orders, and maintain records while meeting performance targets. High school diploma is accepted; a college degree is a plus.

Formación

• High school diploma or equivalent; college degree is a plus.
• Excellent verbal and written communication skills.
• Ability to multitask and work under pressure.

Responsabilidades

• Respond to customer inquiries via phone, email, chat, or in person
• Resolve customer complaints and provide appropriate solutions
• Process orders, returns, exchanges, and payments
• Maintain accurate customer records and transaction details
• Escalate complex issues to the appropriate department
• Provide product and service information to customers
• Follow company communication procedures and policies
• Meet performance targets such as response time and customer satisfaction scores

Conocimientos

English Language

Interpersonal Skills

Discretion

Call Centre

Digital Marketing

Strong Work Ethic

Scheduling

Customer Service

Educación

High school diploma

College degree a plus

Descripción del empleo

Synlink Recruitment Outsourcing Co. Inc. is seeking a Call Center Representative in Iloilo City for an on-site role with no prior experience required. The position offers flexible hours and a focus on delivering excellent customer service.

The CSR will respond to inquiries, assist customers, process orders, and maintain records while meeting performance targets. High school diploma is accepted; a college degree is a plus.