FinTech Transformation Lead

Globe Telecom, Inc.; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Career growth

Collaborative team

Competitive pay & benefits

Job summary

GCash in the Philippines is seeking a leader to drive major transformation, coordinating cross-functional teams to align goals, timelines, and deliverables. Will monitor progress, manage change, and act as a primary liaison to keep stakeholders informed of project progress while optimizing policies and processes for customer experience and operational excellence across the NewBiz Group.

Joining a dynamic, collaborative team with a competitive compensation and benefits package, you will help

Responsibilities

• Lead for major transformation or strategic initiatives, coordinating cross-functional teams to ensure alignment on goals, timelines, and deliverables.
• Facilitate change management processes, ensuring that all divisions are prepared for transformation.
• Act as key liaison between groups, gathering feedback, addressing concerns, and keeping stakeholders informed of project progress.
• Monitor the progress of initiatives, track KPIs and other metrics, and prepare regular updates and reports for senior leadership.
• KPIs: Ensure consistency, alignment, and optimization of policies, processes, and initiatives across the NewBiz Group related to key strategic initiatives.
• Optimize cost and maximize ROI for campaigns, special projects, and programs.
• Helps oversee budgets across teams to ensure proper spending is in place.
• Identify opportunities to optimize or automate processes that aims to improve customer experience and to achieve operational excellence.

Job description

GCash in the Philippines is seeking a leader to drive major transformation, coordinating cross-functional teams to align goals, timelines, and deliverables. Will monitor progress, manage change, and act as a primary liaison to keep stakeholders informed of project progress while optimizing policies and processes for customer experience and operational excellence across the NewBiz Group.

Joining a dynamic, collaborative team with a competitive compensation and benefits package, you will help