FinTech Incident & Risk Lead: Drive Resilience

Mynt; Capital District; On-site; PHP 1,339,000 - 2,120,000; Full time

Benefits offered by this job

Career growth

Competitive compensation

Flexible benefits

Job summary

GCash, the leading FinTech in the Philippines, is seeking an Incident Management Lead to oversee operational and technology risk incidents across the organization.

You will coordinate root cause analyses, support investigations, and prepare reports for senior management, ensuring corrective actions strengthen controls and reduce business risk. Join a dynamic team with cross-functional collaboration and opportunities for growth.

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Statistics, Business, or related courses.
• At least 2 years of relevant experience in risk, incident management, controls, or data-related functions within financial services or fintech.

Responsibilities

• Review and validate operational and technology risk incidents reported by different business units.
• Facilitate root cause analysis and coordinate investigations with relevant stakeholders.
• Support incident investigations, including briefing sessions and war rooms when needed.
• Work closely with business units in resolving incidents and improving risk and control environment.
• Monitor action plans and ensure timely implementation of corrective measures.
• Assist in monitoring issues, key risks, and action items across teams.
• Prepare incident reports and presentations for senior management and board committees.
• Support review and enhancement of incident management policies and standards.
• Escalate key risks and potential non-compliance issues when necessary.
• Provide regular updates and reports to the Risk Division Head.

Skills

Risk management

Incident management

Controls

Data-related functions

Problem solving

Analytical skills

Communication

Stakeholder management

Detail-oriented

Independent working

Integrity

Education

Bachelor’s degree in Accounting, Finance, Economics, Statistics, Business

Job description

GCash, the leading FinTech in the Philippines, is seeking an Incident Management Lead to oversee operational and technology risk incidents across the organization.

You will coordinate root cause analyses, support investigations, and prepare reports for senior management, ensuring corrective actions strengthen controls and reduce business risk. Join a dynamic team with cross-functional collaboration and opportunities for growth.