Fine Dining Server & Guest Experience Specialist

BLACKBIRD RESTAURANT, INC.; Makati; On-site; PHP 248,000 - 331,000; Full time

Job summary

BLACKBIRD RESTAURANT, INC. is seeking a customer-focused hospitality professional to greet guests, take accurate orders, relay to the kitchen, and ensure timely delivery. The role emphasizes service quality, presentation, and hygiene standards within a fine dining or casual dining setting.

Responsibilities include serving food and drinks, checking satisfaction, handling complaints professionally, and processing payments in a fast-paced restaurant environment.

Qualifications

• 3 years of experience in fine dining or casual restaurants.
• Fresh graduates with relevant hospitality degrees may be considered.

Responsibilities

• Greet customers as they arrive and present menus.
• Take food and beverage orders accurately and efficiently.
• Relay orders to the kitchen and ensure timely delivery to guests.
• Serve food and drinks with high presentation standards.
• Check in with customers to ensure satisfaction with each course.
• Handle complaints professionally and inform the manager when necessary.
• Process bills and payments accurately.
• Follow all food safety and hygiene standards.

Skills

Customer service

Communication

Hospitality

Education

Hospitality degree

Job description

BLACKBIRD RESTAURANT, INC. is seeking a customer-focused hospitality professional to greet guests, take accurate orders, relay to the kitchen, and ensure timely delivery. The role emphasizes service quality, presentation, and hygiene standards within a fine dining or casual dining setting.

Responsibilities include serving food and drinks, checking satisfaction, handling complaints professionally, and processing payments in a fast-paced restaurant environment.