Financial & Travel Customer Service Representative. Salary upto 30K.

Recruitify_HR; Davao de Oro; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A customer service company is hiring for a Financial & Travel Customer Service Representative in Davao de Oro. This role involves assisting customers with financial inquiries and travel arrangements while maintaining high service standards across various communication channels. Candidates should hold a Bachelor's degree in finance or business and possess 1-3 years of customer service experience. The position offers competitive compensation and various employee benefits including bonuses and a health insurance plan.

Qualifications

• 1-3 years of experience in customer service, preferably in financial or travel sectors.
• Empathetic, detail-oriented, and able to work in a fast-paced environment.
• Capability to work with minimal supervision and engage with a diverse client base.

Responsibilities

• Assist customers with financial inquiries and travel arrangements.
• Provide superior customer service through multiple communication channels.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Educate customers about financial products and travel options available to them.

Skills

Strong communication

Problem-solving

Education

Bachelor’s degree in Finance, Business, or a related field

Job description

Financial & Travel Customer Service Representative. Salary upto 30K.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with financial inquiries and travel arrangements.
• Provide superior customer service through multiple communication channels.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Educate customers about financial products and travel options available to them.

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business, or a related field.
• Experience Level: 1-3 years of experience in customer service, preferably in financial or travel sectors.
• Skills and Competencies: Strong communication and problem-solving skills.
• Qualities and Traits: Empathetic, detail-oriented, and able to work in a fast-paced environment.
• Responsibilities and Duties: Capability to work with minimal supervision and engage with a diverse client base.

Working Location

VXI - The Annex | SM City Davao Recruitment Center