Financial & Travel Customer Service Representative. Salary upto 30K.

Recruitify_HR; Davao del Sur; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency is seeking a Financial & Travel Customer Service Representative located in Davao del Sur, Philippines. The role involves providing exceptional customer service, resolving inquiries related to travel and financial services, and maintaining industry knowledge. Candidates should possess a Bachelor's degree and 3-5 years of experience in customer service. This position offers an attractive salary of up to 30K alongside benefits such as performance bonuses and an annual company trip.

Qualifications

• 3-5 years in customer service roles, preferably in financial or travel industries.
• Experience meeting performance metrics.
• Ability to assist in training new hires.

Responsibilities

• Provide exceptional customer service to clients in financial and travel sectors.
• Assist customers with inquiries regarding travel bookings and financial services.
• Resolve customer complaints efficiently and professionally.
• Collaborate with other departments to ensure smooth operations.

Skills

Strong verbal and written communication skills

Proficiency in CRM software

Proficiency in Microsoft Office Suite

Empathetic

Detail-oriented

Ability to work under pressure

Education

Bachelor’s degree in Finance, Business Administration, or related field

Job description

Financial & Travel Customer Service Representative. Salary upto 30K.

Job Description

• Provide exceptional customer service to clients in financial and travel sectors.
• Assist customers with inquiries regarding travel bookings and financial services.
• Resolve customer complaints efficiently and professionally.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.
• Maintain knowledge of industry trends and updates to provide accurate information.

Benefits

• Equity Incentive Plan, Performance Bonus, Incentives
• HMO
• Annual Company Trip, Free Meals, Sleeping Quarters

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a related field.
• Experience Level: 3–5 years in customer service roles, preferably in financial or travel industries.
• Skills and Competencies: Strong verbal and written communication skills.
• Skills and Competencies: Proficiency in using CRM software and Microsoft Office Suite.
• Qualities and Traits: Empathetic, detail-oriented, and able to work under pressure.
• Responsibilities and Duties: Ability to meet performance metrics and assist in training new hires.