Financial Customer Expert | 6 mos CCE | TP Vertis | ₱30k SOB + ₱24k Retention*

Teleperformance; Quezon City; Presencial; PHP 234 000 - 257 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary package up to ₱22,000

Sign-on bonus

Retention bonus

HMO

Career growth

Skill development

Resumo da oferta

Teleperformance is hiring a Customer Support specialist to assist clients with account inquiries, billing questions, online banking support, and general financial service concerns. This on-site role in Quezon City, Metro Manila, requires a shift schedule and a passion for delivering quality customer care.

The package includes up to ₱22,000 total monthly salary, a ₱30,000 sign-on bonus, a ₱24,000 retention bonus, HMO, and clear opportunities for career growth and skill development.

Qualificações

• At least 6 months call center experience.
• Open to career shifters looking to gain expertise in financial account management.
• Graduate of at least High School or Senior High School.
• Willing to work on shifting schedule.
• Work on site.

Responsabilidades

• Provide exceptional customer support by assisting clients with account inquiries, transaction concerns, billing or payment questions, online banking support, product information, and general financial service concerns.

Conhecimentos

Customer support

Communication skills

Formação académica

High School / Senior High School

Descrição da oferta de emprego

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:

• Provide exceptional customer support by assisting clients with account inquiries, transaction concerns, billing or payment questions, online banking support, product information, and general financial service concerns. Ensure accurate and timely resolutions while maintaining a professional customer experience and identifying opportunities to recommend relevant banking, financial, or insurance products and services.

Qualifications:

• At least 6 months call center experience

• Open to career shifters looking to gain expertise in financial account management.

• Graduate of at least High School or Senior High School

• Willing to work on shifting schedule

• Work on site

Benefits:

• Competitive Package: Earn up to ₱22,000 total salary package.

• ₱30,000 Sign-On Bonus (Terms & conditions apply).

• ₱24,000 Retention Bonus (Terms & conditions apply).

• HMO

• Career growth and advancement opportunities

• Opportunity to build valuable customer service and professional skills

Monday to Saturday 11AM to 8PM - 2F Ayala Malls Vertis North, Bago Bantay, Quezon City, Metro Manila

*Terms and conditions apply.