Financial Account Expert | 6 mos CCE | TP Vertis | Earn up to 26k + Php20k SOB*

Teleperformance; Quezon City; Presencial; PHP 174 000 - 290 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO

Career growth and advancement

Opportunity to build valuable customer

Resumo da oferta

Teleperformance in Quezon City is hiring for a customer support role focused on banking and financial services. The position requires handling account inquiries, billing questions, and online banking support, with emphasis on professional service and upsell opportunities.

Willingness to work shifting hours and on-site in Metro Manila is required. A 6-month call center background and a high school diploma are the stated prerequisites.

Qualificações

• At least 6 months call center experience.
• Open to career shifters seeking exposure in financial account management.
• Graduate of at least High School or Senior High School.
• Willing to work on shifting schedule.
• On-site work requirement.

Responsabilidades

• Provide exceptional customer support by assisting clients with account inquiries, transaction concerns, billing or payment questions, online banking support, product information, and general financial service concerns.
• Ensure accurate and timely resolutions while maintaining a professional customer experience and identifying opportunities to showcase relevant banking, financial, or insurance products and services.

Conhecimentos

Call center experience

Shift work

On-site work

Customer service

Formação académica

High School graduate

Descrição da oferta de emprego

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:

• Provide exceptional customer support by assisting clients with account inquiries, transaction concerns, billing or payment questions, online banking support, product information, and general financial service concerns. Ensure accurate and timely resolutions while maintaining a professional customer experience and identifying opportunities to recommend relevant banking, financial, or insurance products and services.
  

Qualifications:

• At least 6 months call center experience

• Open to career shifters looking to gain expertise in financial account management.

• Graduate of at least High School or Senior High School

• Willing to work on shifting schedule

• Work on site

Benefits:

• Competitive Package: Earn up to ₱26,000 total salary package.

• ₱20,000 Sign-On Bonus (Terms & conditions apply).

• HMO

• Career growth and advancement opportunities

• Opportunity to build valuable customer service and professional skills

How to apply?

Visit our Recruitment Office for a same-day hiring process.

Monday to Saturday 11AM to 8PM - 2F Ayala Malls Vertis North, Bago Bantay, Quezon City, Metro Manila

*Terms and conditions apply.