Field Service Technician - Install, Repair & Train On-Site

Diebold Nixdorf Philippines; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Diebold Nixdorf Philippines is seeking a skilled Field Service Technician to install, debug and maintain product hardware and software at customer sites. You will perform inspections, minor repairs, and configuration while ensuring customer satisfaction and proper operation of systems.

Valid driver's license and good communication are essential. Responsibilities include handling IMAC/R tasks, preventive maintenance, customer training, and ongoing participation in training to meet KPIs.

Qualifications

• Education or equivalent work experience required.
• Minimum of 1-2 years of relevant Field Services experience.
• Good written and verbal communication skills.
• Driver's license and driving record that satisfies fleet requirements.

Responsibilities

• Gains familiarity with Field Service Technician practices and procedures.
• Troubleshoots hardware and software issues with guided support.
• Performs component-level hardware repairs.
• Cleans and adjusts mechanical components.
• Configures and installs software.
• Performs routine Preventive Maintenance checks.
• Installs, moves, adds, changes and removes hardware/software (IMAC/R).
• Trains customers on usage of installed products.
• Participates in regular hardware/software trainings.
• Works to meet KPIs and participates in special projects.

Skills

Field Service

Troubleshooting

Communication skills

Driver's license

Education

Education or equivalent work experience

Tools

Diagnostic tools

Job description

Diebold Nixdorf Philippines is seeking a skilled Field Service Technician to install, debug and maintain product hardware and software at customer sites. You will perform inspections, minor repairs, and configuration while ensuring customer satisfaction and proper operation of systems.

Valid driver's license and good communication are essential. Responsibilities include handling IMAC/R tasks, preventive maintenance, customer training, and ongoing participation in training to meet KPIs.