Field Service Technician

BW Converting; Mexico; On-site; PHP 3,448,000 - 5,329,000; Full time

Job summary

BW Converting busca un Técnico de Servicio en Campo para realizar trabajo electromecánico y apoyar a ingenieros en instalaciones y pruebas de equipos BW Converting. Capacitará a los clientes sobre operación y mantenimiento de la maquinaria en planta.

Deberá leer planos, asegurar instalaciones, realizar ajustes y resolver fallas, viajando hasta el 50% del tiempo y manteniendo alta orientación a la seguridad y a la satisfacción del cliente.

Qualifications

• Se requiere título de asociado en tecnología electro-mecánica o campo relacionado.
• Se prefiere licenciatura en ingeniería mecánica o eléctrica.
• Edad mínima 18 años al momento de la contratación.

Responsibilities

• Trabajar desde planos y diagramas para instalar nuevas máquinas o realizar upgrades.
• Configurar y operar maquinaria para producir productos del cliente.
• Realizar servicio eléctrico/mecánico de rutina o de emergencia.
• Asistir al coordinador de instalaciones en reuniones y auditorías.
• Mantener relaciones positivas con el cliente y reportar hallazgos.

Skills

Habilidad mecánica

Habilidad eléctrica

Manejo de web

Experiencia industrial

PLC G&L

PLC Rockwell

PLC Siemens

Viajar 50%

Education

Asociado en Tecnología Electro-Mecánica

Licenciatura en Ingeniería Mecánica o Eléctrica

Tools

PCMC/Indramat

Rockerwell servo control

Job description

Información de División:

BW Converting es una alianza estratégica de recursos y servicios que reúne varias compañías de Barry-Wehmiller: Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies y Northern Engraving and Machine. Estos líderes de la industria ofrecen marcas de confianza y tecnologías innovadoras en el diseño, fabricación y servicio de maquinaria de conversión y envasado de alto rendimiento para las industrias de papel tisú, telas no tejidas, higiene, conversión de bolsas, correo e impresión.

Información de División:

BW Converting es una alianza estratégica de recursos y servicios que reúne varias compañías de Barry-Wehmiller: Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies y Northern Engraving and Machine. Estos líderes de la industria ofrecen marcas de confianza y tecnologías innovadoras en el diseño, fabricación y servicio de maquinaria de conversión y envasado de alto rendimiento para las industrias de papel tisú, telas no tejidas, higiene, conversión de bolsas, correo e impresión. Barry-Wehmiller es un proveedor global diversificado de asesoramiento de ingeniería y tecnología de fabricación para las industrias de empaquetado, corrugado, hoy ened y conversión de papel. Al combinar un liderazgo centrado en las personas con estrategias operativas disciplinadas y crecimiento impulsado por objetivos, Barry-Wehmiller se ha convertido en una organización que factura USD 3000 millones con un equipo de casi 12000 integrantes unidos por una creencia común: utilizar el poder del negocio para crear un mundo mejor.

Descripción del trabajo:

The Field Service Technician position will perform electro-mechanical work in a computer-based environment, assisting and troubleshooting with engineers, while working as a team, to test, install, start-up and demonstrate BW Converting equipment, along with training customers on the operation and maintenance of this equipment. Field service technicians plan and perform a wide range of duties to install, demonstrate and instruct customer’s employees in the operation of company produced machinery at the customer’s plant.

ESSENTIAL FUNCTIONS:

• Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required; responsible for installations of various sections and complete machines and adjustments as necessary to ensure proper operation.
• Set up and operate machinery to produce customer’s product; instruct operators in set-up and operating procedures; provide technical and practical answers to customer’s questions or problems.
• Perform routine and/or emergency breakdown mechanical/electrical service on company equipment; determine root cause of trouble; prepare report of findings and solutions to problem.
• Assist installation coordinator with pre/post installation meetings and audits at customer facility and assessing manpower needs.
• Report quality issues and take corrective action to prevent reoccurrence.
• Act as liaison between customer and company; maintain positive relationships with customers.
• Prepare and submit reports as required.
• Provide leadership, coaching and mentoring to less experienced personnel.
• Work in a team of field service team members, contractors and/or customer personnel through the project stages.
• Create and sustain a safety environment that promotes a safety mindset, embraces training and adherence to safety policies and procedures, and encourages awareness and correction of safety hazards.
• Ensure that work areas and equipment are maintained in clean and orderly condition and all safety regulations are observed; report and correct any unsafe work practices or conditions immediately.
• Perform other duties as assigned.

EDUCATION & EXPERIENCE:

• An Associate degree in Electro-Mechanical Technology or a related field is required.
• B.S. degree in Mechanical or Electrical Engineering or Electrical Technology is preferred.
• 18 years old at the time of hire to operate equipment

KNOWLEDGE, SKILLS, ABILITIES:

• A strong mechanical and/or electrical skill set is required to complete a variety of work in this position.
• Knowledge of basic web handling and industrial experience, with focus in the Paper Products, Packaging, Nonwovens or Flexographic presses is a plus.
• Knowledge of Giddings & Lewis, Rockwell, and Siemens PLC is highly recommended, along with a background in machine process control. PCMC uses Indramat and Rockwell servo control systems, along with advance networking communications, including Ethernet and SEROCS protocols.
• Ability to travel at least 50% of the time.

COMPETENCIES

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates – Building partnerships and collaborating with others to meet shared objectives.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Manages Ambiguity – Operating effectively, even when things are not certain, or the way forward is not clear.

LEADERSHIP RESPONSIBILITY

This position does not directly supervise other associates.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• Bend, squat, climb, grasp, reach, lift or otherwise move about frequently and for extended periods of time
• Lift, move or otherwise transfer up to 50 lbs. frequently, or more occasionally
• Walk, stand or otherwise move about continuously
• Exposure to typical machine shop physical hazards which may require respiratory protection
• Typically sits, grasps items and performs keyboarding for occasional operation of a computer
• May travel by air or car frequently

This job description has been designed to indicate the general nature and level of work performed by team members within this classification.It’s not intended to be construed as an exhaustive list of all responsibilities, duties and skills, and is subject to change at any time.

En Barry-Wehmiller reconocemos que las personas cuentan con una gran experiencia y talento más allá de los requisitos técnicos de un trabajo. Si su experiencia se acerca a lo que ve listado aquí, por favor aún considere aplicar. Sabemos que nuestras diferencias a menudo pueden generar innovación, excelencia y trabajo significativo; por lo tanto, se fomenta a todas las personas a postularse a nuestros puestos. Por favor díganos si necesita adaptaciones razonables durante el proceso de entrevista.

Company

BW Converting