Field Service Engineer (Home Based in Pampanga)

MB AUTOMATION (MALAYSIA) SDN. BHD.; Mabalacat; Remote; PHP 300,000 - 600,000; Full time

Benefits offered by this job

Healthcare

Global travel exposure

Yearly bonus & rewards

Career development

Job summary

MB Automation (Malaysia) Sdn Bhd is seeking a Field Service Engineer for a home-based role in Pampanga, Philippines. The position involves installation, service, and maintenance of semiconductor equipment, along with training customers and providing remote or onsite support.

Willingness to travel overseas is required. Candidates should have an engineering degree or diploma and strong troubleshooting skills, with the ability to work independently and proactively solve complex technical problems.

Qualifications

• Diploma or Bachelor's Degree in Engineering or equivalent.
• Experience with semiconductor machinery (tape & reel, die attach) preferred.
• Strong troubleshooting and independent work abilities.
• Willingness to travel overseas when required.

Responsibilities

• Install, service, and maintain equipment to ensure stable production at customer sites.
• Conduct technical training sessions for customers.
• Provide high-level customer support (onsite or remote).
• Report machine condition and actions taken after each visit.
• Follow up on customer feedback to resolve issues.
• Perform other tasks as assigned.

Skills

Troubleshooting

Independent work

Proactive

Critical-thinking

Education

Engineering degree

Job description

Field Service Engineer (Home Based in Pampanga)

MB Automation (Malaysia) Sdn Bhd is a Malaysia-based subsidiary of the German Muehlbauer Group. The company manufactures backend semiconductor machinery, specializing in Die sorting processes, High-speed vision inspection systems and Advanced tracking systems.

Key Responsibilities

Equipment Maintenance: Install, service, and maintain equipment to ensure stable production at customer sites.

Technical Training: Conduct technical training sessions for customers.

Customer Support: Ensure high customer satisfaction by delivering timely and effective support (onsite or remote).

Reporting: Provide clear updates on machine condition, equipment status, and actions taken after each visit.

Issue Resolution: Follow up on customer feedback and ensure all issues are fully resolved.

Ad-hoc Duties: Perform other tasks assigned by the superior.

What We're Looking For

Education: Possess Diploma or Bachelor's Degree in Engineering or equivalent.

Industry Experience: Experienced with semiconductor machinery (tape & reel, die attach or similar semicon equipment)

Core Skills: Able to work independently with strong troubleshooting and critical‑thinking skills.

Mindset: Proactive and creative in solving complex technical problems.

Flexibility: Flexible and willing to travel overseas when required.

We Offer To Our Employee:

Healthcare - Medical checkup/Dental/Eyewear

Global exposure travel to Europe and within Asia

Recognition Yearly Bonus & Rewards

Professional Career Development to other locations

What can I earn as a Field Service Engineer