Field Service Engineer – Electrical & Electronics

Dempsey Resource Management; Philippines; On-site; PHP 201,000 - 335,000; Full time

Job summary

Dempsey Resource Management is seeking a field-service technician with a background in electronics/ electrical engineering or technology to perform preventive maintenance on auxiliary systems. The role requires travel to client sites, diagnosing and repairing issues, and maintaining detailed service records.

The ideal candidate has at least 1 year of experience, is computer literate, and possesses strong communication skills.

Qualifications

• Graduate in electronics/ electrical engineering or technology.
• At least 1 year in preventive maintenance of auxiliary systems.
• Familiar with configuration, estimating or troubleshooting of auxiliary systems.
• Familiar with preventive and corrective maintenance.
• Computer literate with good communication skills.
• Willing to do field works on a daily basis.

Responsibilities

• Perform routine maintenance on technical equipment.
• Diagnose and repair mechanical and electrical issues.
• Travel to client sites to provide on-site support.
• Implement effective solutions to minimize equipment downtime.
• Provide training and support to clients on equipment operation and maintenance.
• Maintain detailed records of service activities and repairs.
• Collaborate with team members to improve service processes.
• Stay up-to-date with industry trends and advancements.
• Ensure compliance with safety regulations and standards.
• Assist in the installation and setup of new equipment.
• Conduct performance tests to ensure equipment is functioning properly.
• Provide technical support and troubleshooting assistance to clients.
• Develop and maintain strong relationships with clients.
• Prepare and submit service reports and documentation.
• Manage inventory of spare parts and tools.
• Participate in continuous improvement initiatives.
• Respond to emergency service requests in a timely manner.
• Coordinate with other departments to resolve complex issues.
• Provide feedback to product development teams based on client experiences.
• Ensure customer satisfaction through effective communication and service delivery.

Skills

Preventive maintenance

Troubleshooting

Field work

Communication skills

Computer literacy

Configuration

Estimating

Education

BS Electronics/Electrical Engineering

BS Electronics/Electrical Technology

Tools

Auxiliary systems configuration

Auxiliary systems troubleshooting

Job description

Dempsey Resource Management is seeking a field-service technician with a background in electronics/ electrical engineering or technology to perform preventive maintenance on auxiliary systems. The role requires travel to client sites, diagnosing and repairing issues, and maintaining detailed service records.

The ideal candidate has at least 1 year of experience, is computer literate, and possesses strong communication skills.