Field Service Engineer - On-Site Maintenance & Support

Dempsey Resource Management; Cagayan Valley; On-site; PHP 335,000 - 502,000; Full time

Job summary

Dempsey Resource Management is seeking a technician to perform routine preventive and corrective maintenance on electrical and electronic equipment at client sites in the Philippines. You will diagnose issues, repair mechanical and electrical faults, and keep detailed service records.

Travel to client sites daily and collaborate with teams to improve service processes. Applicants should have a BS in Electronics or Electrical Engineering or related technology, at least 1 year in preventive

Qualifications

• Bachelor-level degree in Electronics/Electrical Engineering or Electronics/Electrical Technology.
• At least 1 year work experience in preventive maintenance of auxiliary systems.
• Familiar with preventive and corrective maintenance.
• Proficient in using computer and software tools.
• Good communication skills and willingness to travel to client sites.

Responsibilities

• Perform routine maintenance on technical equipment.
• Diagnose and repair mechanical and electrical issues.
• Travel to client sites to provide on-site support.
• Implement effective solutions to minimize equipment downtime.
• Provide training and support to clients on equipment operation and maintenance.
• Maintain detailed records of service activities and repairs.
• Collaborate with team members to improve service processes.
• Stay up-to-date with industry trends and advancements.
• Ensure compliance with safety regulations and standards.
• Assist in the installation and setup of new equipment.
• Conduct performance tests to ensure equipment is functioning properly.
• Provide technical support and troubleshooting assistance to clients.
• Develop and maintain strong relationships with clients.
• Prepare and submit service reports and documentation.
• Manage inventory of spare parts and tools.
• Participate in continuous improvement initiatives.
• Respond to emergency service requests in a timely manner.
• Coordinate with other departments to resolve complex issues.
• Provide feedback to product development teams based on client experiences.
• Ensure customer satisfaction through effective communication and service delivery.

Skills

Experience 1 year

Field work

Communication skills

Computer literacy

Travel to client sites

Preventive maintenance

Corrective maintenance

Auxiliary systems troubleshooting

System configuration

Estimating

Education

BS Electronics/Electrical Engineering or Electronics/Electrical Technology

Job description

Dempsey Resource Management is seeking a technician to perform routine preventive and corrective maintenance on electrical and electronic equipment at client sites in the Philippines. You will diagnose issues, repair mechanical and electrical faults, and keep detailed service records.

Travel to client sites daily and collaborate with teams to improve service processes. Applicants should have a BS in Electronics or Electrical Engineering or related technology, at least 1 year in preventive