Field Operations Associate

Angkas; Makati; On-site; PHP 180,000 - 260,000; Full time

Benefits offered by this job

Free meals

Gym access

Flexible work

Career growth

Competitive salary

Startup energy

Global team

Tech-driven culture

Job summary

Angkas is seeking a Field Admin Associate to support operations outside Metro Manila. The role covers office administration, recruiting for office staff and biker partners, inventory control, and field engagement across Visayas and Mindanao. Travel and weekend work are expected as schedules demand.

Ideal candidates have 1–2 years in admin or operations, strong communication, and proficiency in Google Workspace. This position offers growth in a fast-paced startup environment with a diverse team.

Qualifications

• SHS diploma or equivalent required.
• Valid driver’s license required.
• Willingness to travel across Visayas and Mindanao.
• Willingness to work 6 days a week based on field schedules.
• 1–2 years of admin/support/ops or customer service experience.
• Proficiency in Google Workspace and data entry.
• Strong attention to detail and accountability for inventory and assets.

Responsibilities

• Oversee daily office operations, facility management, supply procurement, and annual administrative budgets.
• Establish organized filing systems for documents, plans, and records.
• Coordinate full-cycle recruitment for office staff and biker partners.
• Direct data entry, ID production, kit assembly, asset distribution, and stock audits.
• Lead community management, field engagement, and liaison with management and field partners.
• Monitor KPIs and provide coaching and recognition where needed.
• Support onboarding lanes: verify documents, site visits, event setups, and communications.
• Process account creation/activations and inventory tracking for gear.

Skills

Communication

Detail-oriented

Time management

Adaptability

Teamwork

Education

High School Diploma

College/Vocational Diploma

Tools

Google Workspace

Company systems

Job description

Hey, mabuhay! Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we'll keep it moving and get straight to the point. With over 8 million downloads and a powerful network of thousands of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day. Now, we're looking for a Field Admin Associate. As a Field Admin Associate, you will be helping with our operations outside of Metro Manila.

Responsibilities

• Office Administration & BAU Operations Facility & Budget Management:
  • Oversee daily office operations, equipment maintenance, supply procurement, and annual administrative budgets.
  • Records & Systems: Establish organized physical/digital filing systems for company documentation, plans, and records.
  • Talent Acquisition: Coordinate full-cycle recruitment (sourcing, interviewing, onboarding) for office staff and Biker partners.
  • BAU & Inventory Control: Direct data entry, ID production, kit assembly, asset distribution, and routine stock audits.
• Community Leadership & Field Engagement:
  • Community Management: Align local operations with company goals, support community leaders, and serve as the main liaison between management and field partners.
  • Performance & Coaching: Monitor community KPIs (activity rates, cancellations, ratings) and deliver targeted coaching and recognition.
  • Programs & Intelligence: Launch engagement and welfare initiatives, track program ROI, gather competitor intelligence, and enforce policy compliance.
• Onboarding Lanes (Rotational):
  • Compliance Lane: Verify applicant documents, track "To Follow Requirements" (TFR) statuses, and upload assessment forms.
  • Field Lane: Conduct site visits, manage event setups, support offsite onboarding execution, and report competitor activities.
  • Communications: Send event reminders, confirmation SMS, and reschedule notices to no-show applicants.
  • Conversion & Gear Lane: Process DAX account creation/activations, credit top-ups, capture ID photos, and issue Biker kits with accurate inventory tracking.

Key Requirements

• Senior High School (SHS) diploma, High School diploma, College/Vocational Diploma, or any equivalent educational qualification.
• Must possess a valid Driver's License.
• Willingness to travel and work extensively across the Visayas and Mindanao regions.
• Willing and able to work 6 days a week (including weekends) based on operational field schedules.
• At least 1-2 years of experience in administrative support, operations, customer service, or a related field.
• Proficiency in Google Workspace (Docs, Sheets, Drive) and comfortable learning internal systems for data entry and uploads.
• Strong attention to detail, process discipline, and ability to handle fluctuating workloads.
• Excellent communication skills and accountability in managing inventory and assets.

Benefits & Perks

• Free perks - Fuel up with free meals and stay active with gym access.
• Work your way - Enjoy flexibility and the freedom to thrive in your role.
• Work-life balance - Build a career without sacrificing your personal life.
• Grow fast - Unlock career advancement and promotion opportunities.
• Get rewarded - Earn a competitive salary with opportunities for pay increases.
• Start-up energy - Be part of a fast-moving, innovative team where your ideas matter.
• Global vibes - Collaborate with a diverse, multicultural team in an agile workplace.
• Tech-driven culture - Work with modern tools and cutting-edge technology that keep you ahead of the