Field Officer - Cavite Laguna

Home Credit Philippines; Bacolod; On-site; PHP 167,000 - 279,000; Part time

Benefits offered by this job

Mobility Subsidy

Performance Bonus

HMO after 3 months of employment

Direct hire and regular employment

Birthday Leave

Wellness Leave

Job summary

Home Credit Philippines is seeking a field collections associate to support growth with direct client visits and active debt recovery in the assigned area. You will plan and execute recovery strategies, negotiate payoff timelines, and address client questions while aiming to meet recoveries targets.

We offer mobility subsidies, performance bonuses, health coverage after 3 months, direct hire, and leave benefits to empower our diverse workforce.

Qualifications

• Ability to negotiate and resolve conflicts with clients
• Strong communication skills in English and local language
• Ability to manage field visits and multi-task efficiently
• No prior work experience required, field experience is a plus

Responsibilities

• Conduct field visits for debt collection
• Plan actions to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle client questions or complaints about balances
• Meet company targets for recoveries

Skills

Negotiation

Communication

Conflict resolution

Field visits

Education

High School Graduate

Job description

Job Description:

As part of our growth, your tasks will be the following:

• Involves FIELD WORK. Does door to door visits to clients for debt collection efforts
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints of client for his/her outstanding balance
• Meet company target for recoveries

You know you are the perfect fit if you have the following:

• Means of doing field visits (Motorcycle, Bicycle, e-Bike, Car, etc.)
• Previous work experience is not required but field collections/field sales/TNVS/delivery rider experience is a PLUS
• Excellent negotiation and conflict resolution skills
• At least High School Graduate or finished Grade 10

Be a proud member of Home Credit & enjoy the following perks!

• Mobility Subsidy
• Performance Bonus
• HMO after 3 months of employment
• Direct hire and regular employment
• Birthday Leave
• Wellness Leave

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.