Field Network Technician - Nationwide On-Site Fiber & Ethernet

SCALIS; Philippines; On-site; PHP 3,699,000 - 5,549,000; Full time

Job summary

SCALIS seeks a Business Service Technician to act as the frontline technical expert, delivering on-site support for enterprise and small-business clients to maintain reliable connectivity.

The role involves diagnosing broadband issues delivered via Ethernet-over-Copper, Coax, or Fiber Optics, performing physical repairs, and interacting with clients professionally to uphold the company’s reputation for reliability. Location is US on-site.

Qualifications

• Deep understanding of Ethernet standards and Fiber Optic technology (GPON, Active Ethernet).
• Proficiency in TCP/IP, DNS, DHCP, and CLI interactions for equipment configuration.
• Experience using fusion splicers, signal level meters, TDRs, and network testers (NetAlly, VIAVI).
• Familiarity with enterprise-grade hardware such as Cisco, Adtran, Juniper, or Ciena.

Responsibilities

• On-Site Diagnostics & Repair: Investigate and resolve outages or performance issues at the client’s place of business.
• Physical Layer Maintenance: Repair or replace damaged cabling and connectors; perform fiber splicing and verify signal integrity.

Skills

Connectivity standards

Networking protocols

Tool proficiency

Hardware knowledge

Certifications

Tools

Fusion splicer

Light meters

OTDR

NetAlly

VIAVI

Job description

SCALIS seeks a Business Service Technician to act as the frontline technical expert, delivering on-site support for enterprise and small-business clients to maintain reliable connectivity.

The role involves diagnosing broadband issues delivered via Ethernet-over-Copper, Coax, or Fiber Optics, performing physical repairs, and interacting with clients professionally to uphold the company’s reputation for reliability. Location is US on-site.