Field AV & LED Systems Support Engineer

United Neon Advertising Inc.; Cebu City; On-site; PHP 357,000 - 580,000; Full time

Job summary

Media Display Solutions, a brand of United Neon Advertising, Inc., in Cebu City seeks a highly resourceful Technical Support Engineer to assist clients with audio-visual and LED display systems. You will support Sales Engineers, develop integrated AV solutions, translate requirements into technical specs, and ensure quality with pre-event checks.

The successful candidate has a Bachelor's in Electronics Engineering and 2–3 years in technical support or field engineering, with strong MS Office

Qualifications

• Bachelor’s degree in Electronics Engineering or related course.
• 2–3 years of technical support, system maintenance, or field engineering experience, preferably in audiovisual, display, or LED system operations.
• Experience in aftersales operations, project implementation, or client support is highly preferred.
• Experience in supervising contractors or coordinating with external service providers is an advantage.
• Experience in SLA-based service delivery and licensed Engineer is an advantage.

Responsibilities

• Provides technical support to MDS clients.
• Assist Sales Engineers in performing product demonstrations and site oculars.
• Develop and implement audio-visual integrated solutions.
• Translate customer needs and requirements to system, component, and software solution specifications.
• Quality checking of media display units prior to events and/or projects.
• Conducts installation, configuration and dismantling.
• Conducts troubleshooting, repairing and preventive maintenance activities.
• Conducts network diagram planning and drawing.
• Prepares post project reports including photo and video of task completed.
• Perform Content Management.
• Photo and Video Taking as required.
• Conducts site maintenance and equipment inventory.

Skills

Electrical background

Audio-Visual knowledge

MS Office

Education

Bachelor's degree in Electronics Engineering

Job description

Media Display Solutions, a brand of United Neon Advertising, Inc., in Cebu City seeks a highly resourceful Technical Support Engineer to assist clients with audio-visual and LED display systems. You will support Sales Engineers, develop integrated AV solutions, translate requirements into technical specs, and ensure quality with pre-event checks.

The successful candidate has a Bachelor's in Electronics Engineering and 2–3 years in technical support or field engineering, with strong MS Office