Field Applications Engineer: Onsite Tech Support & Training

Aurotech Corporation; Pampanga; On-site; PHP 334,800 - 558,000; Full time

Job summary

Aurotech Corporation, located in Pampanga, is seeking an experienced technician to provide technical support for DISCO and iTEC equipment. The candidate will conduct installations, maintenance, and training plus perform troubleshooting at the customer site. This role requires a Bachelor’s degree in engineering or physical sciences and 3-5 years of relevant experience. Strong interpersonal skills and knowledge of Microsoft Office are essential for ensuring high customer satisfaction. Candidates residing near Clark, Pampanga preferred.

Qualifications

• Bachelor’s degree or equivalent technical qualification in electrical or mechanical engineering, or in the physical sciences.
• At least 3–5 years of experience in the service and maintenance of electronics and semiconductor equipment.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Provides technical support to ensure stable operation of purchased products.
• Performs on-site troubleshooting, servicing, and repairs.
• Conducts routine maintenance and assists in scheduling preventive maintenance.
• Addresses field service calls and customer concerns promptly.
• Collaborates with teams to improve product support strategies.

Skills

Technical support

Troubleshooting

Interpersonal skills

Problem-solving

Negotiation

Education

Bachelor’s degree in electrical or mechanical engineering

Job description

Aurotech Corporation, located in Pampanga, is seeking an experienced technician to provide technical support for DISCO and iTEC equipment. The candidate will conduct installations, maintenance, and training plus perform troubleshooting at the customer site. This role requires a Bachelor’s degree in engineering or physical sciences and 3-5 years of relevant experience. Strong interpersonal skills and knowledge of Microsoft Office are essential for ensuring high customer satisfaction. Candidates residing near Clark, Pampanga preferred.