F&B Supervisor

Filinvest Group; Muntinlupa; On-site; PHP 420,000 - 520,000; Full time

Job summary

QUEST PLUS CONFERENCE CENTER MANILA seeks a capable F&B Supervisor to oversee daily dining operations and banquet functions, ensuring high-quality service and guest satisfaction.

The role emphasizes team leadership, staff training, and collaboration with the kitchen and events teams to deliver flawless service and events in a deluxe hotel setting.

Qualifications

• Bachelor's degree in Hotel Management, Hospitality, or related field.
• At least 1 year of experience as an F&B Supervisor or in a similar leadership role.
• Deluxe hotel or equivalent hospitality setting experience preferred.

Responsibilities

• Daily Operations Oversight of dining outlets and banquet functions to ensure high-quality service.
• Team Leadership & Training of F&B staff to uphold brand standards and service levels.
• Guest Engagement & Issue Resolution to ensure satisfaction and anticipate guest needs.
• Coordination with Kitchen & Events Teams to ensure smooth service flow and successful event delivery.
• Compliance & Inventory Management to maintain hygiene, safety, and hotel standards.

Skills

Leadership

Interpersonal skills

Customer service

Team training

Problem solving

Education

Bachelor's Degree in Hotel Management, Hospitality, or related field

Tools

MS Office Suite (Word, Excel, PowerPoint)

Job description

Filinvest Hotel: QUEST PLUS CONFERENCE CENTER MANILA (Former Crimson Hotel Filinvest City Manila)

In accordance with policies, procedures and standards of Quest Plus Conference Center Manila, Under the direct supervision of the Restaurant Manager, This position is responsible for overseeing and directing all aspects of outlet, achieving marketing sales, profitability and quality service goals, ensuring customer satisfaction and profitability.

• Daily Operations Oversight - Supervise the day-to-day operations of dining outlets and banquet functions to ensure consistent and high-quality service.
• Team Leadership & Training - Lead, coach, and train F&B staff to uphold brand standards, improve service skills, and maintain a positive work atmosphere.
• Guest Engagement & Issue Resolution - Interact with guests to ensure satisfaction, address concerns promptly, and anticipate needs to enhance the dining experience.
• Coordination with Kitchen & Events Teams - Work closely with the culinary team and banquet/event coordinators to ensure smooth service flow, accurate order execution, and successful event delivery.
• Compliance & Inventory Management - Ensure adherence to hygiene, safety, and hotel standards while monitoring inventory levels, supplies, and equipment to support operational efficiency.

Qualifications

• Bachelor's Degree in Hotel Management, Hospitality, or any related field.
• At least 1 year of experience as an F&B Supervisor or in a similar leadership role.
• Currently employed in or has prior experience working in a deluxe hotel or equivalent hospitality setting.
• Well-versed and proficient in MS Office programs (Word, Excel, PowerPoint) and other relevant computer applications.
• Strong relationship-building and interpersonal skills, with the ability to engage guests and collaborate effectively with the team.
• Excellent communication, leadership, and problem-solving abilities.
• Ability to multitask and work efficiently in a fast-paced, service-driven environment.