F&A Reporting & Business Insights Specialist

SGS Global Business Services Asia Inc.; Muntinlupa; On-site; PHP 420,000 - 700,000; Full time

Job summary

SGS Global Business Services Asia Inc. is seeking a data analytics professional to optimize reporting and drive operational insights.

The role focuses on automating manual processes, developing comprehensive dashboards, and providing data-driven recommendations to improve productivity and SLA performance. You will consolidate data from multiple sources, prepare executive summaries, and support governance meetings with timely reports and insights.

Qualifications

• Bachelor’s degree in Business, Finance & Accounting, Data Analytics, or related field.
• 1–3 years’ experience in reporting, data analysis, operations analytics, or a similar role.
• Advanced proficiency in Microsoft Excel, including Power Query, Pivot Tables, and Macros/VBA. Experience developing dashboards with Power BI is an advantage.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Review existing manual reporting and monitoring processes and identify opportunities to automate.
• Develop and maintain daily, weekly, and monthly reports and dashboards covering productivity, backlog, SLA, aging, and workload.
• Automate reports using Excel, Power Query, Macros/VBA and/or Power BI to improve efficiency.
• Consolidate data from multiple sources and improve data accuracy and reliability.
• Provide data-driven insights to help operations understand performance and issues.
• Analyze performance trends and identify drivers impacting productivity and SLA.
• Highlight risks, opportunities, and performance gaps and provide recommendations.
• Prepare executive summaries and governance report packs; support ad hoc analytics and initiatives.

Skills

Automation & Process Improvement

Data & Analytical Acumen

Advanced Reporting Skills

Problem Solving

Business & Operational Understanding

Continuous Improvement Mindset

Education

Bachelor’s degree in Business, Finance & Accounting, Data Analytics, or related field

Tools

Microsoft Excel

Power Query

Macros/VBA

Power BI

Job description

Key Responsibilities

Reporting & Dashboard Management

• Review existing manual reporting and monitoring processes and identify opportunities to simplify, streamline, and automate.
• Develop and maintain daily, weekly, and monthly operational reports and dashboards covering productivity, backlog, SLA performance, aging, and workload management.
• Automate manual reports using Excel, Power Query, Macros/VBA and/or Power BI to improve reporting efficiency and reduce manual effort.
• Consolidate data from multiple sources and improve data accuracy, consistency, and reliability.
• Provide data driven insights to help R2P operations understand performance and potential issues.

Operational Analytics

• Analyze performance trends and operational metrics.
• Identify drivers impacting productivity, backlog, and SLA performance.
• Highlight risks, opportunities, and performance gaps.
• Provide recommendations based on data analysis.

Stakeholder Support

• Support Leadership with reporting requirements.
• Prepare executive summaries and report packs for governance meetings.
• Support ad hoc analysis and business improvement initiatives.

Key Competencies

• Automation & Process Improvement – ability to identify manual work and develop practical ways to automate and simplify it.
• Data & Analytical Acumen – ability to analyze data, identify trends and exceptions, and understand what the numbers mean.
• Advanced Reporting Skills – strong Excel skills with hands on experience in Power Query and/or Macros/VBA, Power BI is an advantage.
• Problem Solving – able to challenge inefficient processes and develop better reporting solutions.
• Business & Operational Understanding – understands operational metrics and how reporting supports performance.
• Continuous Improvement Mindset – proactive, curious, and focused on improving existing ways of working.

Qualifications and Experience

• Bachelor’s degree in Business, Finance & Accounting, Data Analytics, or any related field.
• Musta have at least 1 – 3 years’ experience in reporting, data analysis, operations analytics, or a similar role.
• Advanced proficiency in Microsoft Excel, including Power Query, Pivot Tables, and Macros/VBA. Experience developing dashboards and reports using Power BI and other reporting tools is an advantage.
• Strong analytical, problem-solving, and communication skills.