Eye Care Clinic Assistant: Patient Concierge & Admin

Recruit Now Singapore Pte Ltd; Santo Niño 1st; On-site; PHP 1,642,000 - 1,967,000; Full time

Job summary

Recruit Now Singapore Pte Ltd is seeking a Clinic Assistant to join a busy ophthalmology clinic at Great World City. You will provide frontline customer service, register patients at the counter, and support scheduling and communication with patients.

The role requires at least 1 year of clinic experience. Proficiency in Excel and clinic software, plus good communication, are essential for daily operations in the clinic.

Qualifications

• Minimum 1 year of experience as a Clinic Assistant.

Responsibilities

• Provide frontline customer service and register patients at the counter.
• Handle phone calls and patient enquiries.
• Schedule and reschedule appointments.
• Dispense medications according to clinic procedures.
• Liaise with patients and family members and provide follow-up information.
• Handle payment collection and basic administrative duties.
• Assist doctors with clinical tests and minor procedures; training will be provided.
• Perform other ad hoc duties as assigned.

Skills

Customer service

Excel

Clinic software

Tools

Excel

Clinic software

Job description

Recruit Now Singapore Pte Ltd is seeking a Clinic Assistant to join a busy ophthalmology clinic at Great World City. You will provide frontline customer service, register patients at the counter, and support scheduling and communication with patients.

The role requires at least 1 year of clinic experience. Proficiency in Excel and clinic software, plus good communication, are essential for daily operations in the clinic.