Executive Assistant (Senior Administrative Support)

JPMorgan Chase Bank, N.A.; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

JPMorgan Chase Bank, N.A. in Manila is seeking a Senior Executive Assistant to provide comprehensive administrative support to Global Banking executives.

The role requires handling calendars, travel arrangements, meetings, and confidential communications with professionalism. The ideal candidate will have 2+ years in client-facing or EA roles, excel in MS Office, and demonstrate strong organizational and communication skills, with the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of 2 years experience in a client facing role and/or in an administrative or executive assistant capacity.
• Strong proficiency in Microsoft Office Suite, exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated discretion and good judgment in handling confidential information and executive-level matters, a forward thinker who anticipates stakeholder needs.
• Must be willing and able to work night shifts.

Responsibilities

• Efficiently manage and coordinate active calendars for multiple executives, ensuring optimal scheduling and prioritization of meetings and appointments.
• Effectively manage internal related activities such as meetings and communications with a high degree of professionalism, accuracy and confidentiality.
• Exhibit effective communication by clearly articulating ideas in conversations and crafting concise, well-structured emails that convey information accurately and professionally.
• Arrange and manage intricate domestic and international travels, ensuring seamless logistics and adherence to company policies.
• Process invoices and expense claims, ensuring compliance to the firm's guidelines.
• Organize and coordinate internal and external events, including meetings, conferences, and team-building activities.
• Prepare high-quality reports, presentations, and internal communications, utilizing advanced Microsoft Office skills (PowerPoint, Excel)
• Assist with various projects and initiatives, contributing to the BSM organization's operational efficiency and strategic goals
• Foster strong relationships with key partners, including other administrative assistants, to create a collaborative and supportive work environment

Skills

Calendar management

MS Office

Communication

Client-facing

Multitasking

Travel coordination

Discretion & confidentiality

Tools

PowerPoint

Excel

Outlook

Job description

Job Description :

Global Banking (GB), through its Commercial and Investment Banking businesses provides a complete set of solutions and capabilities to our clients around the world. We're committed to supporting our clients through every stage in their life cycle, from emerging startups to large corporations, GB is uniquely positioned to deliver strategic advisory, financing, payments and risk services to help them grow and succeed. We take great pride in the longstanding relationships we build over time and our purpose-driven business plays an instrumental role in supporting our communities across the globe.

Join our dynamic team as a Senior Executive Assistant, where you will play a pivotal role in supporting key executives to drive business results & ensure seamless operations within the organization. This position offers a unique opportunity to work in a fast-paced environment, providing comprehensive administrative support to our Global Banking business which serves a diverse clientele ranging from corporations to not-for-profit entities.

As a Senior Executive Assistant in Business Support Management, you are expected to be a strong partner to the executives and team/s you will support, as well as to the broader admin group. You must be flexible, proactive, efficient, and a highly resourceful team player. You should possess strong administrative and organizational skills, along with the ability to maintain a realistic balance among multiple priorities. Exercising sound judgment in diverse situations and ensuring confidentiality are essential for your role.

Job responsibilities:

• Efficiently manage and coordinate active calendars for multiple executives, ensuring optimal scheduling and prioritization of meetings and appointments
• Effectively manage internal related activities such as meetings and communications with a high degree of professionalism, accuracy and confidentiality
• Exhibit effective communication by clearly articulating ideas in conversations and crafting concise, well-structured emails that convey information accurately and professionally.
• Arrange and manage intricate domestic and international travels, ensuring seamless logistics and adherence to company policies
• Process invoices and expense claims, ensuring compliance to the firm's guidelines.
• Organize and coordinate internal and external events, including meetings, conferences, and team-building activities.
• Prepare high-quality reports, presentations, and internal communications, utilizing advanced Microsoft Office skills (PowerPoint, Excel)
• Assist with various projects and initiatives, contributing to the BSM organization's operational efficiency and strategic goals
• Foster strong relationships with key partners, including other administrative assistants, to create a collaborative and supportive work environment

Required qualifications, skills and capabilities:

• Minimum of 2 years experience in a client facing role and/or in an administrative or executive assistant capacity
• Strong proficiency in Microsoft Office Suite, exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment, can adeptly handle ambiguity
• Strong team orientation and the ability to build and maintain relationships with internal and external stakeholders, can lead and influence without having positional authority,enthusiastic, self-motivated, calm and effective under pressure
• Excellent written and verbal communication skills, with a keen attention to detail
• Demonstrated discretion and good judgment in handling confidential information and executive-level matters, a forward thinker who anticipates stakeholder needs
• Must be willing and able to work night shifts

Preferred qualifications, skills and capabilities:

• Highly comfortable with learning and adapting to new technologies and productivity tools
• Willingness to work flexible hours as dictated by the needs of the business
• Experience in client-facing roles within a multinational firm