Execution & Relationship Management (ERM) - Leadership Development, Intermediate

Citigroup Inc.; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

Citigroup Inc. in Manila, Philippines is seeking an Execution & Relationship Management – Leadership Development, Intermediate. The role focuses on designing and delivering learning programs, managing logistics, and maintaining participant records in the LMS.

You will build relationships with HR and L&D teams globally, create training materials, and produce evaluation reports to improve program impact. The position is hybrid in Taguig with a strong emphasis on stakeholder engagement and process

Qualifications

• 2–5 years of experience in learning & development or HR programs.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Supports design, planning, implementation and maintenance of learning and development projects (classroom, virtual instructor-led and web-based trainings).
• Acts as the primary point person for logistics, materials management, setup and on-site support for programs (classroom training and virtual instructor-led training).
• Manages, tracks and records development programs and participants in the Learning Management System.
• Helps design learning material and tools, including content, train-the-trainer guides, workbooks, and collateral.
• Is responsible for creating reports and preliminary analysis on effectiveness of programs and interventions.

Skills

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Excel

Job description

## Execution & Relationship Management (ERM) - Leadership Development, IntermediateApply: Hybrid: Taguig Philippines: Full time: Posted Today: 26997606At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. **Shape your Career with Citi**Citi’s **Human Resources (HR)** team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations. We’re currently looking for a high caliber professional to join our team as **Execution & Relationship Management (ERM) - Leadership Development, Intermediate** based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:* Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.* Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. The Learning Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. **Responsibilities:*** Supports the design, planning, implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based trainings).* Acts as the primary point person for logistics, materials management, set-up, kick-off and on-site support for programs (both classroom training and virtual instructor-led training).* Manages, tracks and records development programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations).* Helps to design learning material and tools, including content, train-the-trainer guides, workbooks, job aides, and promotional collateral.* Is responsible for creating reports and preliminary analysis on the effectiveness of all programs and interventions, tabulating and summarizing evaluation data.* Builds relationships with HR and L&D colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness.* Is responsible for all other duties assigned.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:** * 2-5 years experience* Consistently demonstrates clear and concise written and verbal communication skills* Proficient in Microsoft Office with an emphasis on MS Excel* Self-motivated and detail oriented**Education:** * Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.