Estimating Support Representative

optiBPO; Angeles; On-site; PHP 840,000 - 1,259,000; Full time

Benefits offered by this job

In-house medical team

HMO coverage

Career growth opportunities

Job summary

optiBPO is seeking an Estimating Support Representative to join our offshore team in Angeles, Pampanga. You will read site plans, configure AdaptaStep and Z-Stack quotes, and manage the group inbox while keeping HubSpot up to date.

The role requires technical quoting skills, strong ownership, and timely communication during US business hours. Training on our configurator and quoting tools is provided.

Qualifications

• Strong technical quoting ability and accuracy.
• Ability to read site drawings and translate requirements into quotes.
• Familiarity with CRM tools like HubSpot and NetSuite.
• Excellent written English communication.

Responsibilities

• Produce detailed quotes for AdaptaStep and Z-Stack products.
• Own inbox, triage inquiries, and keep HubSpot up to date.
• Coordinate with internal estimating and sales teams on scope.
• Read site plans and configure product combinations per project.

Skills

Technical quoting

Reading site drawings

HubSpot discipline

Written English

Tools

HubSpot

NetSuite

Configurator

Job description

Job Category: Drafting/Estimator | JR-22080

Job Location: Angeles, Pampanga

Location / Shift Angeles, Pampanga | Evening Shift

NOTE: You must be willing to work in the office in the above office location to apply for this position

Why will you love working with this Client?

Our client is a Safety equipment supplier in Santa Fe Springs, California.

Job Description:

We’re looking for an Estimating Support Representative. I want to highlight the requirements for responsibility and responsiveness – we have a lot of internal issues with a lack of responsibility and with ensuring things are fully taken care of.We're looking for a highly accountable offshore Estimating Support Representative to work alongside our internal estimating team and sales team. This role combines technical quoting with day-to-day inbox and deal management. You'll be producing detailed quotes for our AdaptaStep and Z-Stack product ranges - complex, configuration-heavy systems that require you to read site plans, interpret access requirements, and work through our configurator to build accurate estimates. Alongside the quoting work, you'll own the inbox, drive follow-ups, and keep HubSpot up to date. If technical precision, communication, ownership, and accountability are things you take pride in, this role is built for you.

Key Responsibilities:

• Perform quantity takeoffs from site plans, drawings, and project documentation to determine access and platform requirements, or work alongside the technical team for technical requirements
• Use the SafeSmart Access configurator system to build and produce detailed quotes for AdaptaStep (modular temporary stair and step access systems) and Z-Stack (modular elevated work platforms and decking systems)
• Interpret project scope and site conditions to configure the right product combination -platform height, deck size, load ratings, and ancillary components
• Liaise with the internal estimating rep to clarify scope, confirm configurations, and ensure quotes are accurate before they go out
• Monitor and manage the group email inbox daily - no email left unaddressed
• Triage, action, and follow up on all incoming enquiries and quote requests promptly
• Update HubSpot with accurate deal information after every interaction - stage, quote value, configuration notes, and next steps
• Track outstanding items and proactively chase for updates or decisions
• Flag urgent or time-sensitive matters immediately to the relevant team member

Qualification & Requirements:

What were you really looking for

• Technical quoting ability - You understand how to read site drawings and translate access requirements into a fully configured, accurate quote. You ask smart questions when something isn’t clear rather than guessing. You take pride in quotes that are right the first time.
• Product system understanding - You'll be trained on AdaptaStep and Z-Stack, but a background in temporary access, formwork, scaffolding, or modular construction systems will get you up to speed faster. You understand that these aren't catalogue items; every quote is a configuration.
• Hyper-responsible by nature - You don't need to be reminded to check the inbox. You take personal ownership of every task and don't consider something done until it's actually done.
• Relentless follow-through - Following up is second nature. You track open items, chase responses, and keep the internal team accountable without being asked.
• Genuinely responsive - You reply quickly. During business hours, emails and messages get a response within a reasonable timeframe. Silence is never your answer.
• HubSpot discipline - Every deal interaction is logged. Quote values, configuration details, stage changes, email outcomes — HubSpot is always current because you treat it as the single source of truth, not an afterthought.

Requirments:

• Strong written English communication skills
• Prior experience in a technical estimating, quoting, or construction support role
• Experience using a configurator, quoting tool, or estimating software (full training on our specific system provided)
• Comfortable working within US business hours (or agreed overlap window)
• Proficient with email, NetSuite, and HubSpot CRM

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals supporting clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Estimating Support Representative within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us.

If you are passionate about contributing to a dynamic team, the Estimating Support Representative role offers great career prospects at optiBPO.