ERP & Digital Transformation Analyst

Candidara; Eastern Manila District; Hybrid; PHP 500,000 - 750,000; Full time

Job summary

Candidara is seeking a Business Analyst to bridge business needs and technical execution during NetSuite ERP implementation and digital initiatives. This hybrid role follows a 6:00 AM to 3:00 PM schedule, with on-site work three times per week.

You will gather requirements, document processes, lead workshops, and coordinate UAT while collaborating with both business and technical teams in an Agile environment.

Qualifications

• Bachelor's degree in Business Administration, IT, Finance, or a related field.
• Two to four years of experience as a Business Analyst on systems implementation or digital transformation projects.
• Strong documentation skills including BRDs, user stories, process maps, and minutes of meetings.
• Experience running stakeholder workshops and coordinating user acceptance testing.
• Understanding of ERP, CRM, or e-commerce platforms (NetSuite, HubSpot, Shopify) from a business process perspective.
• Comfortable working in Agile or sprint-based delivery environments.
• Experience with Lucidchart or Miro is an advantage.

Responsibilities

• Gather, analyse, and document business and system requirements.
• Create BRDs, user stories, process maps, and minutes of meetings.
• Run stakeholder workshops and coordinate user acceptance testing.
• Support the ongoing NetSuite ERP implementation and other digital initiatives.
• Collaborate with business stakeholders and technical teams throughout Agile or sprint-based delivery.
• Analyse business processes across ERP, CRM, and e-commerce platforms.

Skills

Documentation skills

Stakeholder workshops

Agile delivery

ERP/CRM knowledge

Lucidchart / Miro

Business analysis

Education

Bachelor's degree in Business Administration / IT / Finance

Tools

NetSuite

HubSpot

Shopify

Lucidchart

Miro

Job description

Candidara is seeking a Business Analyst to bridge business needs and technical execution during NetSuite ERP implementation and digital initiatives. This hybrid role follows a 6:00 AM to 3:00 PM schedule, with on-site work three times per week.

You will gather requirements, document processes, lead workshops, and coordinate UAT while collaborating with both business and technical teams in an Agile environment.