Entry-Level Online CSR — Training Provided, Team Support

R. Celestial Clothing Shop; Makati; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO

Free Meals

Job summary

R. Celestial Clothing Shop is hiring for a CSR role to handle online customer support across multiple channels. Join a team focused on delivering accurate information and timely responses, with emphasis on friendly, professional issue resolution.

No prior experience is required, as training will be provided. The role requires strong communication, a customer-oriented mindset, and the ability to work independently or within a team to ensure service quality and efficiency.

Qualifications

• High school diploma or equivalent preferred.
• No prior experience required; training will be provided.
• Strong communication and a customer-oriented approach.
• Ability to work independently and as part of a team, reliable and punctual.
• Adaptability to learn new processes and technologies quickly.

Responsibilities

• Provide outstanding customer support through various online channels.
• Respond to customer inquiries with accurate and timely information.
• Assist customers with issue resolution in a friendly and professional manner.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with team members to improve service quality and efficiency.

Skills

Strong communication

Customer-oriented

Independent work

Punctuality

Education

High school diploma

Job description

R. Celestial Clothing Shop is hiring for a CSR role to handle online customer support across multiple channels. Join a team focused on delivering accurate information and timely responses, with emphasis on friendly, professional issue resolution.

No prior experience is required, as training will be provided. The role requires strong communication, a customer-oriented mindset, and the ability to work independently or within a team to ensure service quality and efficiency.