Entry-Level Customer Support Specialist – On Site

Up Rising Media Marketing Corp; Rizal; On-site; PHP 223,200 - 279,000; Full time

Job summary

A marketing company in Rizal is seeking fresh graduates for a full-time customer service role. Responsibilities include handling inquiries via phone, email, or chat, and resolving customer complaints professionally. Ideal candidates should possess strong communication skills and the ability to stay calm under pressure. Basic computer skills are also important for maintaining accurate records and using customer service software.

Qualifications

• Strong communication and interpersonal skills are essential.
• Prior customer service experience is a plus.
• Ability to stay calm under pressure is required.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information about products, services, and policies.
• Resolve customer complaints or issues professionally.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Basic computer skills

Education

Fresh graduate or student diploma

Job description

A marketing company in Rizal is seeking fresh graduates for a full-time customer service role. Responsibilities include handling inquiries via phone, email, or chat, and resolving customer complaints professionally. Ideal candidates should possess strong communication skills and the ability to stay calm under pressure. Basic computer skills are also important for maintaining accurate records and using customer service software.