Entry-Level Call Center Agent / Fresh Graduates Welcome

Recruitify_HR; Cebu City; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Multiple sites/accounts available

Job summary

Recruitify_HR is seeking a proactive Call Center Agent / Customer Service Representative in Cebu City to handle customer inquiries via phone. You will assist with concerns, provide accurate information, and document interactions to update accounts.

The role requires a professional, friendly approach and a commitment to meeting quality and performance standards. No prior BPO experience is required, and training will be provided.

Qualifications

• No BPO experience required
• High School, Senior High School, or College graduates/undergraduates are welcome
• Good verbal and written communication skills
• Customer-service oriented
• Willing to work onsite
• Willing to undergo training

Responsibilities

• Handle customer inquiries through phone calls
• Assist customers with their concerns and requests
• Provide accurate information and appropriate solutions
• Handle basic troubleshooting and account-related concerns
• Document customer interactions and update account information
• Maintain a professional and friendly approach when assisting customers
• Meet quality and performance standards

Skills

Verbal communication

Written communication

Customer-service oriented

Willing to work onsite

Willing to undergo training

Education

High School

Senior High School

College undergraduate/graduate

Job description

As a Call Center Agent / Customer Service Representative, you will:

• Handle customer inquiries through phone calls
• Assist customers with their concerns and requests
• Provide accurate information and appropriate solutions
• Handle basic troubleshooting and account-related concerns
• Document customer interactions and update account information
• Maintain a professional and friendly approach when assisting customers
• Meet quality and performance standards

Qualifications

• No BPO experience required
• High School, Senior High School, or College graduates/undergraduates are welcome
• Good verbal and written communication skills
• Customer-service oriented
• Willing to work onsite
• Willing to undergo training

What We Offer

Competitive salary package

Incentives And Other Benefits

• Paid training
• Career growth opportunities
• Multiple sites/accounts available