Entry-Level Call Center Agent - Flexible Hours & HMO

Synlink Recruitment Outsourcing Co. Inc.; Bacolod; On-site; PHP 156,240 - 223,200; Full time

Benefits offered by this job

Incentives

HMO

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is hiring a Call Center Representative for an on-site role in Bacolod.

No experience is required and the position welcomes SHS graduates or high school graduates. You will answer incoming calls, assist customers, document interactions, and collaborate with teammates to improve service delivery. We offer incentives and health benefits (HMO) with flexible hours to support work-life balance, plus opportunities to develop strong communication and

Qualifications

• At least SHS graduate or High School Graduate (Old curriculum).
• No prior experience required; entry-level candidates are encouraged to apply.
• Strong problem-solving abilities.
• Excellent interpersonal skills and proficiency in English.

Responsibilities

• Answer incoming calls and assist customers with inquiries and issues.
• Provide exceptional customer service by effectively handling complaints and resolving problems.
• Document customer interactions and transactions accurately in the system.
• Collaborate with team members to improve service delivery and call handling procedures.
• Maintain knowledge of products and services to provide accurate information to customers.

Skills

Problem solving

Organizational skills

Interpersonal skills

English language

Education

High School Diploma / SHS

Job description

Synlink Recruitment Outsourcing Co. Inc. is hiring a Call Center Representative for an on-site role in Bacolod.

No experience is required and the position welcomes SHS graduates or high school graduates. You will answer incoming calls, assist customers, document interactions, and collaborate with teammates to improve service delivery. We offer incentives and health benefits (HMO) with flexible hours to support work-life balance, plus opportunities to develop strong communication and