Enrollment & Onboarding Specialist

Maxicare; Makati; On-site; PHP 240,000 - 340,000; Full time

Job summary

Maxicare is seeking a rank-and-file staff member in Makati to handle member endorsements and enrollment processing. The role involves validating applications, coordinating with departments, and preparing QA reports for processed and pending enrollees.

The successful candidate will coordinate with Sales, Accounts, Agents, and Brokers, log endorsements, and ensure accurate data updates in the membership system. 0–1 year experience preferred.

Responsibilities

• Checks endorsements and determines the needs of the members for immediate processing.
• Validates endorsements of members’ application forms (Individual and Family Account) considered as Medical accounts.
• Validates enrollees endorsement/s from Corporate Accounts.
• Coordinate with interdependencies for any pending requirements / disapproved enrollees and monitor compliance.
• Process, encodes and uploads membership details of approved enrollees to the system
• Collates data, prepares and submits Quality Assurance report on processed enrolment, cancellation, correction of member’s details, and membership movements.
• Logs all endorsements received and identifies those processed and unprocessed transactions.
• Collates data and prepares a report or tabulation as to status of all processed members, including as well all pending and disapproved enrollees. Informs Sales, Accounts, Agents, and Brokers.
• Validates data on New Business and updates the Masters List of accounts.
• Validates the membership movements only for the Renewal Accounts
• Releases business updates to concerned departments after APD releases
• Releases e-welcome letters to members for new and renewed members

Job description

Maxicare is seeking a rank-and-file staff member in Makati to handle member endorsements and enrollment processing. The role involves validating applications, coordinating with departments, and preparing QA reports for processed and pending enrollees.

The successful candidate will coordinate with Sales, Accounts, Agents, and Brokers, log endorsements, and ensure accurate data updates in the membership system. 0–1 year experience preferred.