Engineering Manager

Manulife/John Hancock

Makati

Hybrid

PHP 900,000 - 1,500,000

Full time

3 days ago

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Benefits offered by this job

Hybrid work model

Job summary

Manulife/John Hancock in the Philippines is seeking a Senior Software Technical Analyst to lead framework setup, mentor junior analysts, and deliver complex software solutions across the organization.

The role emphasizes SDLC/Agile practices, cross-team collaboration, and production support while offering a hybrid work arrangement within a global financial services leader.

Qualifications

Must have strong knowledge of SDLC/Agile methodologies.
Experience mentoring/juniors in software development teams.
Ability to learn complex applications and data, and communicate effectively.

Responsibilities

Design or lead the design and delivery of software solutions across multiple businesses and teams.
Develop best practices for application development tools to deliver software solutions.
Train and support teams on standards and frameworks for agile software development.
Analyze requirements, design solutions, architecture, and logic.
Document solutions per company standards and procedures.
Support, debug, and perform break-fix on software solutions when needed.
Contribute to a knowledge base of best practices and document engagements.

Skills

SDLC/ Agile Methodology

Team leadership

Analytical thinking

Excellent communication

Willingness to learn

Tools

Power Platform

JavaScript

HTML5

CSS3

SQL

Windows/Mac OS

Office Suite

BPMN or Workflow Modeling

Job description

The Senior Software Technical Analyst will be a key contributor for CDT Automation and Robotics team in the development of software solutions across the organization. This position is responsible for setting up framework and standards to ensure cohesive, comprehensive and successful development and implementation of software solutions. The position provides leadership, coaching and mentoring to junior and Software Technical Analysts in the team. The incumbent provides highly complex, advanced development techniques, configuration, testing, training, deployment and preliminary support of solutions in accordance with end-user needs. The role interfaces with both technology and business operations team in the effective monitoring and maintenance that would improve the over-all business services of the company.

Position Responsibilities

Design and deliver, or lead the design and delivery of, software solutions across multiple businesses, teams, departments
Develop best practices of application development tools to deliver software solutions
Help train or support the training of best practices, standards, framework to other agile focused teams participating in software solutions development
Participate with teams in analyzing, or lead analysis of, process requirements, design solutions, architecture and logic
Develop and assure documentation according to company standards, best practices and standard operating procedures
When needed, support, debug, and break fix any issues with software solution
Contribute to the professional services knowledge base to help create a repository of best practices; clearly document all team engagements and work delivered
Perform other duties and/or special projects as assigned

Required Qualifications

Strong knowledge on SDLC / Agile Methodology
Strong technical background with a passion for L3 Support and enthusiasm for working in a great team
Willingness to learn complex applications and unique data
Excellent oral, written and interpersonal skills
Strong Academic record or strong related internship /Co-op/Work experience
Time management skills and the ability to simultaneously work on multiple deliverables
Ability to thrive in a team-oriented, fast-paced environment
Must be organized

Tools/Technical/Process Specific Knowledge or Skills

Minimum 5-7 years of experience Power Platform Windows or Mac Operating System Environment. Microsoft Office Suite of Applications Development or Scripting Software BPMN or Workflow Modeling Applications Project Management Applications

Preferred training and/or experience

Relevant development training or experience with a solid understanding of programming concepts
Familiarity/Experience with RPA tools (Automation Anywhere, ProcessRobot, WinAutomation, Blue Prism) highly preferred
Working knowledge and experience in any programming language JavaScript, AJAX, jQuery, JSON, XML and Web Services
HTML 5 and CSS3 and Responsive Web Design
MS-SQL Tables, Views, Stored Procedures, Triggers and Functions
Java, PHP, C#, or Visual Basic

Preferred Qualifications

AI applications Automation Anywhere

When you join our team

We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement: Hybrid

We're Manulife. And we're on a mission to make decisions easier and lives better. Better is what drives us. It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see - and discover that better can take you anywhere you want to go. We're proud of our accomplishments and recognition.

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