Endpoint Platform Engineer: SCCM, Intune & Automation

Hammerjack Pty Ltd

Metro Manila

On-site

PHP 1,000,000 - 1,600,000

Full time

3 days ago

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Benefits offered by this job

Laptop provided by the company

Medical Plan (HMO) from Day 1

Dental, Medical, Optical Reimburse

Job summary

Optum in Metro Manila is seeking an experienced Endpoint Management Engineer to oversee SCCM/MECM, Intune, and Workspace ONE UEM administration. You will manage enrollment, configurations, compliance, and deployments while ensuring platform health and security governance.

The role emphasizes patching, vulnerability remediation, OS deployment, and incident management. You will also drive automation and AI-powered workflows to improve reliability, speed, and user satisfaction.

Qualifications

6+ years of hands-on experience administering Microsoft SCCM/MECM.
3+ years of hands-on experience administering Microsoft Intune.
Experience managing endpoint platform health, availability, and operational reliability.
Strong PowerShell scripting and automation experience.
Experience participating in Incident, Problem, and Change Management processes.
Excellent troubleshooting and stakeholder management skills.
Ability to identify continuous improvement opportunities through automation and AI-assisted workflows.

Responsibilities

Administer and maintain SCCM/MECM, Microsoft Intune, and Workspace ONE UEM platforms.
Manage endpoint enrollment, configuration profiles, compliance policies, application deployments, and RBAC.
Monitor platform health, availability, and operational performance.
Ensure endpoint inventory accuracy and operational hygiene through routine health checks and validations.
Support coexistence of multiple endpoint management platforms while minimizing policy conflicts.
Execute software patching operations through SCCM, including ADRs, maintenance windows, deployment schedules, and compliance reporting.
Monitor and improve patch compliance across enterprise endpoints.
Drive vulnerability remediation activities and validate compliance within required timelines.
Investigate and resolve non-compliant devices and deployment failures.
Support compliance dashboards and operational reporting.
Support operating system deployments, task sequences, feature updates, servicing, and in-place upgrades.
Coordinate driver and BIOS packaging activities.
Package and deploy applications using SCCM and Intune.
Manage application dependencies, supersedence, detection methods, and deployment rings.
Perform post-deployment validation and issue remediation.
Troubleshoot endpoint deployment, client health, policy, and application issues.
Participate in major incident bridges and war rooms to support rapid service restoration.
Work within Incident, Problem, and Change Management processes.
Prepare change documentation, risk assessments, validation plans, and implementation procedures.
Drive SLA adherence and contribute to reducing Mean Time to Resolution (MTTR).
Develop PowerShell scripts for automation, compliance monitoring, and endpoint remediation.
Create operational runbooks, procedures, and automation workflows.
Identify opportunities to leverage AI tools for ticket summarization, log analysis, knowledge article generation, and operational efficiencies.
Pilot AI and automation initiatives that improve reliability, speed, and user experience.
Ensure AI adoption follows security, privacy, and data governance standards.