End-to-End Creative Delivery Lead

Smartly; Manila; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

Smartly is seeking a Customer Delivery Manager to oversee end-to-end creative delivery across multiple workstreams from planning to launch. You will coordinate internal teams, manage timelines, and deliver clear reporting and insights to stakeholders, ensuring campaigns meet quality and strategic objectives.

Ideal candidates have 3+ years in project management and digital advertising with a media background, plus strong communication and time-management skills.

Qualifications

• 3+ years of project management experience.
• 3+ years in digital advertising with media background (social/programmatic).
• Flawless written and verbal communication skills.
• Proficient in Google Sheets and Microsoft Excel for tracking and reporting.
• Able to negotiate and deliver difficult news to clients.
• Excellent time management and prioritization.
• Strong attention to detail and highly organized.
• Amenable to NORAM working hours and hybrid setup.

Responsibilities

• Oversee end-to-end delivery across multiple workstreams (Media, Creative, Smart Services, Creative Delivery, SparkWorks).
• Coordinate cross-functional stakeholders and maintain alignment on priorities and deliverables.
• Create reports and provide insights to leadership and clients.
• Manage timelines, risks, and blockers to ensure on-time delivery.
• Own creative delivery communications from briefing to launch and reporting.

Skills

Project management

Digital advertising

Communication

Time management

Negotiation

Multitasking

Attention to detail

Tools

Google Sheets

Microsoft Excel

Job description

Smartly is seeking a Customer Delivery Manager to oversee end-to-end creative delivery across multiple workstreams from planning to launch. You will coordinate internal teams, manage timelines, and deliver clear reporting and insights to stakeholders, ensuring campaigns meet quality and strategic objectives.

Ideal candidates have 3+ years in project management and digital advertising with a media background, plus strong communication and time-management skills.