Creative Delivery Manager (Hybrid, NORAM Hours)

Smartly.io; Metro Manila; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

Smartly.io is seeking a Customer Delivery Manager to oversee end-to-end delivery across media, creative, Smart Services and SparkWorks. You will coordinate cross-functional teams, manage timelines, and protect delivery quality to meet strategic objectives.

The role requires collaborating with internal teams, producing insights, and maintaining momentum across multiple workstreams. Applicant should have 3+ years in project management and 3+ years in digital advertising with a media background,

Qualifications

• 3+ years of project management experience.
• 3+ years in digital advertising with a media background.
• Flawless written and verbal communication skills.
• Proficient in Google Sheets and Microsoft Excel for tracking and reporting.
• Ability to negotiate and deliver difficult news to clients and stakeholders.
• Excellent time management, coordination, and prioritization.
• Highly organized, self-starter with strong attention to detail.

Responsibilities

• Manage end-to-end creative delivery process
• Engage and collaborate daily with internal teams
• Create reports and provide insights
• Complete activities according to best practice and SOPs
• Self-manage your time and tasks, prioritize to meet deadlines
• Own creative delivery communication (briefing → production → QA → launch → reporting)
• Confirm and manage timelines and turnaround time (TAT)
• QA check and ensure overall quality of creatives (storyboards, mocks, final creatives)
• Build campaign structures (e.g. decision tree), ensure alignment of media and creative
• Ensure creative strategies are deliverable and delivered efficiently
• Utilize industry/platform knowledge for idea generation

Skills

Project management

Digital advertising

Communication skills

Excel/Sheets

Time management

Attention to detail

Multitasking

Teamwork

Client management

Tools

Google Sheets

Microsoft Excel

Job description

Smartly.io is seeking a Customer Delivery Manager to oversee end-to-end delivery across media, creative, Smart Services and SparkWorks. You will coordinate cross-functional teams, manage timelines, and protect delivery quality to meet strategic objectives.

The role requires collaborating with internal teams, producing insights, and maintaining momentum across multiple workstreams. Applicant should have 3+ years in project management and 3+ years in digital advertising with a media background,