Encoder

Bestone Glass and Aluminum Corporation; San Miguel; On-site; PHP 201,000 - 279,000; Full time

Job summary

Bestone Glass and Aluminum Corporation is seeking a detail-oriented team member for front-counter operations in the Philippines. The role involves processing cash, card, and e-wallet payments and issuing receipts to customers.

You will maintain cash accountability, balance tills, and report discrepancies promptly while providing friendly service, handling inquiries, and escalating complex issues as needed.

Responsibilities

• Operate system: process cash, card, and e-wallet payments; issue delivery receipt.
• Maintain cash accountability: balance beginning/ending cash, report shortages/overages immediately.
• Provide excellent customer service, handle inquiries/complaints, and elevate when needed.
• Keep counter and selling area clean, organized, and presentable.
• Accurately encode sales, inventory, supplier, and customer data into company systems.
• Verify encoded data against source documents to ensure accuracy and minimize errors.
• Maintain and organize digital/physical files in compliance with the Data Privacy Act.
• Prepare daily cash sales reports, inventory updates, and other admin reports as required.
• Monitor counter stocks and coordinate replenishment with the accounting, sales and manager.
• Perform additional tasks if needed

Job description

1. Operate system: process cash, card, and e-wallet payments; issue delivery receipt.

2. Maintain cash accountability: balance beginning/ending cash, report shortages/overages immediately.

3. Provide excellent customer service, handle inquiries/complaints, and elevate when needed.

4. Keep counter and selling area clean, organized, and presentable.

5. Accurately encode sales, inventory, supplier, and customer data into company systems.

6. Verify encoded data against source documents to ensure accuracy and minimize errors.

7. Maintain and organize digital/physical files in compliance with the Data Privacy Act.

8. Prepare daily cash sales reports, inventory updates, and other admin reports as required.

9. Monitor counter stocks and coordinate replenishment with the accounting, sales and manager.

10. Perform additional tasks if needed