Employee Lifecycle Experience Specialist (Arabic Speaker)

Philip Morris International; Makati; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Guaranteed 14th Month Pay

Comprehensive HMO Coverage

Annual Medical Reimbursement

Retirement Plan

Leave Conversion Benefits

Job summary

Philip Morris International is seeking an Employee Lifecycle Experience (ELE) Specialist to join our P&C team in Makati. The role involves responding to employee queries, maintaining SAP SuccessFactors, and supporting compensation activities. We offer a hybrid work schedule with a minimum of 3 days on-site.

As part of our team, you'll help deliver a smoke-free future, backed by strong compensation, benefits, and a commitment to employee experience.

Qualifications

• Bachelor’s degree holder.
• Fluent in Arabic and English.
• Strong analytical skills and attention to detail.
• Proficient in Microsoft Excel.
• Experience with SAP SuccessFactors or similar HR systems is a plus.

Responsibilities

• Respond to employee inquiries with accurate information.
• Maintain and audit SAP SuccessFactors compliance.
• Support the Compensation team during global cycles.
• Prepare reports to support local compensation programs.
• Coordinate and execute complex mass changes.
• Identify opportunities for process improvement.
• Support knowledge retention by onboarding HR Generalists.

Skills

Fluent in English

Fluent in Arabic

Strong analytical skills

Proficient in Microsoft Excel

Experience with SAP SuccessFactors

Education

Bachelor’s degree

Job description

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke‑free future.

Position Overview

We’re currently looking for an Employee Lifecycle Experience (ELE) Specialist to join our dynamic P&C (People & Culture) GBS Manila team. As an ELE Specialist, you’ll be the first point of contact for employees reaching out to GBS for P&C‑related queries. You’ll serve as a subject matter expert for all P&C services in your assigned market(s), collaborate closely with local P&C teams and management, and support compensation and benefits (C&B) activities.

Responsibilities

• Respond to employee inquiries with complete, accurate, and timely information, aligned with global and local guidelines and P&C KPIs.
• Maintain and audit SAP SuccessFactors in compliance with internal controls, audit procedures, and operational policies.
• Support the Compensation team during global cycles such as Incentives, Merit, and Salary Surveys.
• Prepare high‑quality reports, calculations, and simulations to support local compensation and benefits programs.
• Coordinate and execute complex mass changes, including org structure analysis, file preparation, and stakeholder follow‑up.
• Identify opportunities for process improvement and lead continuous improvement initiatives.
• Support knowledge retention by onboarding and training P&C (HR) Generalists and regularly updating work instructions.

Qualifications

• Bachelor’s degree holder.
• Fluent in Arabic and English.
• Strong analytical skills and attention to detail.
• Proficient in Microsoft Excel.
• Experience with SAP SuccessFactors (SAP SFEC) or similar HR systems is a plus.
• Team player with a proactive mindset and passion for delivering great employee experiences.

Work Schedule and Location

• Generally Monday to Friday on a hybrid work arrangement, with a minimum of 3 days on‑site.
• Based in 8 Rockwell, Makati Head Office.

What We Offer

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke‑free future.

Competitive Compensation & Benefits

• Guaranteed 14th Month Pay.
• Comprehensive HMO Coverage for you and your qualified dependents.
• Annual Medical Reimbursement up to PhP 10,000.
• Retirement Plan.
• Leave Conversion: Convert unused leaves into additional cash benefits.

Philip Morris International is certified globally by both the Top Employer Institute and the Equal Salary Foundation.