eLearning Experience Designer

THOMSON REUTERS CORP PTE LTD - PHILIPPINE BRANCH; Taguig; On-site; PHP 480,000 - 820,000; Full time

Job summary

Thomson Reuters is seeking a Creative Learning Experience Designer to join the Customer Training & Education Team within Legal Professionals. You will design and develop customer-centered online learning experiences that help legal professionals build skills and get value from Thomson Reuters solutions.

The role applies adult learning principles, multimedia development, and LMS management to create engaging eLearning with measurable outcomes. Reports to the Director, Customer eLearning Programs.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Strong written and verbal communication for instructional content.
• Experience with LMS content and video development.
• Proficiency with key tools (Camtasia, Articulate, Adobe CC).

Responsibilities

• Design and develop customer-centered online learning experiences for Thomson Reuters Legal products.
• Drive engaging eLearning for a SaaS portfolio to boost adoption in daily workflows.
• Manage projects from start to finish with internal teams and vendors.
• Create content with video scripts, user guides, and other course materials.
• Use authoring tools and best practices to deliver effective learning experiences.
• Stay current on eLearning innovations and customer education.
• Maintain LMS and content management systems with up-to-date materials.
• Measure content effectiveness and update accordingly.

Skills

Strong written and verbalcommunication

Instructional design

Project management

Attention to detail

Creative thinking

Cross-functional collaboration

Content design

Education

Bachelor's degree in a related field

Equivalent practical experience

Tools

Camtasia

Adobe Creative Suite

Articulate

WellSaid

HTML

LMS

Microsoft Office

Teams

SharePoint

Job description

eLearning Experience Designer - AEM Segment

Position Overview

Thomson Reuters is seeking a creative Learning Experience Designer to join the Customer Training & Education Team within Legal Professionals, where you'll design and develop customer-centered online learning experiences that help legal professionals build skills and get value from Thomson Reuters solutions. The role applies adult learning principles, instructional design best practices, learning technologies, and multimedia development to create engaging, effective eLearning with clear outcomes and impact. This position reports to the Director, Customer eLearning Programs.

About the Role:

In this opportunity, as an eLearning Experience Designer, you will:

• Partner with a cross-functional team of subject matter experts across Training/Professional Services, Marketing, and Product Management as appropriate to develop and maintain on-demand training materials for Thomson Reuters Legal products.

• Drive creation and maintenance of world-class, eLearning experiences for a portfolio of SaaS software products to drive customer usage and adoption in their daily workflow

• Manage projects from start to finish in collaboration with various internal teams and any necessary external vendors

• Work directly with subject matter experts to design and develop content, including video scripts, user guides, and additional eLearning course material

• Utilize platform authoring tools and training best practices to create highly effective, engaging learning experiences

• Stay current and provide thought leadership on innovation in eLearning and customer education

• Continuously build knowledge of the Legal products and customers to ensure training content being delivered is up to date and providing value to our customers

• Maintain learning content within LMS and other technology systems

• Measure and analyze content effectiveness and update content as necessary

About You:

You're a fit for the role of an eLearning Experience Designer if your background includes:

• Bachelor's degree (BA/BS) in English, Journalism, Technical Communication, Information Science/Informatics, Computer Science, Business, Human Resources, or a related field—or equivalent practical experience.

• Strong written and verbal communication skills, specifically writing and designing instructional content.

• Expert with learning technology such as Camtasia, Adobe Creative Suite, Articulate, WellSaid, HTML, and other website management tools

• Knowledge and working experience with learning management systems (LMS) and content management systems.

• Experience with Microsoft Office Suite and collaboration tools such as Teams and SharePoint

• Ability and passion for creating modern, visually appealing, easy-to-consume learning content; experienced in video creation and editing.

• Creative thinker, open to change, and learns quickly when facing new problems

• Strong attention to detail

• Proven project management and organization skills

• Reviewable portfolio of relevant work preferred.

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