E-commerce Tiktok Staff

Baby Fourth's Couture; Meycauayan; On-site; PHP 200,000 - 360,000; Full time

Job summary

Baby Fourth's Couture is seeking a customer service specialist to help customers before and after orders. You will answer product questions, assist with orders and billing, and ensure orders are processed properly.

You will handle complaints or concerns and perform simple admin tasks such as updating customer or order records, with focus on clear communication and patience.

Qualifications

• Excellent communication skills and patience.
• Basic computer literacy including common software and browsers.

Responsibilities

• Answer product questions
• Assist with orders and billing
• Make sure orders are processed properly
• Handle complaints or concerns
• Update customer or order records

Skills

Good communication skills

Patience

Basic computer skills

Job description

About the role

This job is mainly about helping customers before and after they place an order. You will answer product questions, assist with orders and billing, make sure orders are processed properly, handle complaints or concerns, and do simple admin tasks such as updating customer or order records.

Key responsibilities

• Answer product questions
• Assist with orders and billing
• Make sure orders are processed properly
• Handle complaints or concerns
• Update customer or order records

About you

• Good communication skills
• Patience
• Basic computer skills