E-commerce Officer

Elev8 Holdings, Inc.; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

HMO

Group Life Insurance

Anytime Fitness Membership

12 days Vacation Leave and 12 days S

Job summary

Elev8 Holdings, Inc. seeks an E-commerce Officer to drive online sales growth, manage end-to-end platform operations, and expand the brand's distribution across electronic channels from our Makati office.

You will oversee CRO, SEM/SEO, inventory planning, order fulfillment, and data analytics to optimize performance, while collaborating with sales and marketing in a fast-paced digital commerce environment.

Qualifications

• Bachelor's degree in Business, Engineering, or IT.
• 2–4 years of e-commerce operations experience.
• Strong knowledge of CRO, SEO, SEM.
• Familiarity with online marketplaces and marketplace metadata.

Responsibilities

• Drive consistent achievement of e-commerce revenue and sales targets.
• Oversee platform management across major online stores and ensure catalog accuracy.
• Lead SEM/SEO initiatives and manage digital advertising budgets to optimize ROAS.
• Oversee end-to-end order fulfillment and maintain inventory levels to prevent stockouts.
• Collect and analyze web traffic and sales data to identify optimization opportunities.

Skills

E-commerce platform management

Digital marketing growth

Data literacy & analytics

Inventory management

Storefront optimization

Education

Bachelor's Degree

Job description

JOB OVERVIEW

The E-Commerce Officer is responsible for driving online sales growth, establishing an impactful digital storefront presence, and expanding the brand's distribution network across electronic channels. Acting as the primary owner of the company's e-commerce operations, this role oversees end-to-end platform management, technical store performance, visual merchandising, order fulfillment pipelines, and data-driven marketing growth strategies.

DUTIES AND RESPONSIBILITIES

1. Financial Performance & Revenue Growth

• Drive the consistent achievement of established e-commerce revenue and sales targets.
• Monitor and implement Conversion Rate Optimization (CRO) tactics to maximize traffic value and increase online transaction volumes.
• Collaborate with sales leadership to design digital promotional initiatives and pricing strategies tailored to specific online market segments.

2. Platform Presence & Technical Store Management

• Establish, manage, and continuously update official online stores across major e-commerce marketplaces and web platforms.
• Execute global mirroring of platform systems to maintain operational consistency, unified branding, and catalog accuracy across multiple digital touchpoints.
• Leverage technical marketplace expertise to optimize product listings, metadata descriptions, visual assets, and storefront search settings.

3. Digital Marketing Growth & Search Performance

• Spearhead search visibility efforts by deploying effective Search Engine Marketing (SEM) campaigns and Search Engine Optimization (SEO) strategies to drive targeted organic and paid traffic.
• Track and manage digital advertising budgets, evaluating return on ad spend (ROAS) alongside overall digital storefront performance.

4. Operations, Supply Chain & Order Fulfillment

• Oversee end-to-end order fulfillment workflows to ensure timely and accurate processing, packaging, and dispatch of customer shipments.
• Maintain tight control over online stock levels through proactive inventory management, mitigating stockouts or excessive overstocking.

5. Analytics & Data Literacy

• Perform continuous performance tracking by collecting, translating, and reporting web traffic, consumer behaviors, sales channels, and campaign metrics.
• Utilize a data-driven approach to discover operational bottlenecks, evaluate storefront performance gaps, and formulate actionable optimization plans.

QUALIFICATIONS

Technical & Knowledge Competencies

• Deep technical platform knowledge and practical marketplace expertise managing mainstream e-commerce applications and architectures.
• Clear capability in managing digital marketing growth funnels, particularly utilizing SEO and SEM structures.
• Advanced orientation towards Conversion Rate Optimization (CRO) frameworks and user journey pathing.
• Strong data literacy with analytical tools to execute detailed e-commerce performance tracking.
• Functional understanding of supply chain logic, covering online order fulfillment patterns and inventory tracking strategies.

Behavioral Competencies

• Data-driven Mindset: Natural reliance on metrics, tracking statistics, and structured data dashboards to justify business steps and operational changes.
• Agility and Adaptability: High capacity to quickly adjust operational practices to match volatile marketplace algorithm adjustments and evolving digital trends.
• Problem Solving and Resilience: Goal-oriented approach to resolving logistical errors, negative customer reviews, or storefront technical bugs under pressure.
• High Integrity: Demonstrates sound ethical principles when dealing with customer transactions, financial metrics, confidential records, and user data security.

Job Requirements

• Education: Bachelor's Degree, preferably in Business, Engineering, or Information Technology (IT).
• Experience: Must possess 2 to 4 years of solid, relevant working experience directly handling e-commerce operations or digital storefront management.

BENEFITS

• HMO and Group Life Insurance
• Anytime Fitness Membership
• 12 days Vacation Leave and 12 days Sick Leave
• Unused leave credits convertible to cash
• Birthday Allowance and Newlywed Benefits
• Bereavement Leave with Financial Assistance
• Professional Trainings and Ambassador Awards recognition
• Quarterly Company Events