E-Commerce Live Seller & Customer Support Pro

VRI Crew; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

VRI Crew, based in the Philippines, seeks an Online Sales Specialist to help manage and improve our Shopee and Lazada presence. In this entry-level role, you’ll monitor inventory, ensure timely customer service, and support live selling events.

You should be tech-savvy, detail-oriented, and excited about working in e-commerce. The position offers hands-on experience in website management, product updates, order fulfillment, and data reporting to optimize online strategies.

Qualifications

• Bachelor’s degree or equivalent required; related coursework beneficial.
• Experience in customer service, retail, or e-commerce is a plus.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and familiarity with e-commerce platforms.
• Strong communication and multitasking abilities to handle inquiries and orders.
• Willingness to learn and grow in a fast-paced online sales environment.

Responsibilities

• Manage and improve online sales on Shopee and Lazada.
• Monitor inventory and ensure timely customer service.
• Support live selling events and report data to optimize strategies.
• Handle order processing and coordination with couriers.
• Respond to customer inquiries via email, chat, and phone and resolve issues.

Skills

Customer service

Detail-oriented

Communications

Sales

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

E-commerce platforms

Job description

VRI Crew, based in the Philippines, seeks an Online Sales Specialist to help manage and improve our Shopee and Lazada presence. In this entry-level role, you’ll monitor inventory, ensure timely customer service, and support live selling events.

You should be tech-savvy, detail-oriented, and excited about working in e-commerce. The position offers hands-on experience in website management, product updates, order fulfillment, and data reporting to optimize online strategies.