An e-commerce company in the Philippines is looking for an E-commerce Assistant to oversee product listings, manage orders, and provide excellent customer service. Responsibilities include updating product information, responding to customer inquiries, and coordinating promotions. Candidates should have a Bachelor's degree and be familiar with platforms like Lazada and Shopee. Proficiency in Excel and strong communication skills are essential. This position is suitable for fresh graduates who are motivated and tech-savvy.
Qualifications
Bachelor’s degree in a relevant field is preferred.
Familiarity with online seller platforms like Lazada and Shopee.
Ability to work under pressure and handle multitasking.
Responsibilities
Upload and update product information on platforms.
Monitor incoming orders and coordinate fulfillment.
Respond to customer inquiries and handle complaints.
Skills
Familiarity with Lazada, Shopee, and TikTok Shop seller platforms
Proficiency in Microsoft Excel/Google Sheets
Basic knowledge of digital marketing tools
Strong written and verbal communication skills in English and Filipino
Detail-oriented and highly organized
Education
Bachelor’s degree in Business Administration, Marketing, Information Technology
Tools
Digital marketing tools (Facebook Ads, TikTok Ads, Canva)
Job description
An e-commerce company in the Philippines is looking for an E-commerce Assistant to oversee product listings, manage orders, and provide excellent customer service. Responsibilities include updating product information, responding to customer inquiries, and coordinating promotions. Candidates should have a Bachelor's degree and be familiar with platforms like Lazada and Shopee. Proficiency in Excel and strong communication skills are essential. This position is suitable for fresh graduates who are motivated and tech-savvy.