E‑Commerce Growth Specialist: Platform & Campaign Mastery

KIMSTORE ENTERPRISE CORP.; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

KIMSTORE ENTERPRISE CORP. is seeking an energetic E-commerce Operations Associate in the Philippines to drive sales across Shopee, Lazada, and TikTok Shop. You will monitor GMV, optimize listings, manage stock, and coordinate cross-functional teams to execute campaigns and improve performance.

Ideal candidates have 0–2 years in e-commerce, strong data skills, and proficiency with Excel/Sheets. Fluency in Filipino and English is required; familiarity with TikTok Shop is a plus.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• 0–2 years of experience in e-commerce, digital marketing, or platform operations.
• Proficient in Microsoft Excel or Google Sheets; comfortable working with large datasets and multi-tab trackers.
• Familiarity with GA4 and platform seller dashboards is a plus.
• Strong attention to detail, especially in product data management and pricing accuracy.
• Able to manage multiple brands and deadlines simultaneously without losing accuracy.
• Good written and verbal communication skills in both Filipino and English.
• Creative sensibility with the ability to write or brief compelling product copy and promotional messaging.
• Experience coordinating with or briefing a creative/content team.
• Familiarity with TikTok Shop's content-commerce model is an advantage.
• Basic understanding of SEO principles as applied to marketplace listings.
• Able to interpret platform analytics and translate data into clear, actionable recommendations.
• Strong sense of ownership — treats assigned brands and platforms as their own business.
• Comfortable with ambiguity and able to reprioritize quickly in a campaign-driven, fast-paced environment.

Responsibilities

• Monitor and achieve monthly GMV and net sales targets per brand and per platform.
• Track conversion rates, average order value (AOV), and units sold at the SKU level.
• Execute pricing strategies in alignment with platform pricing guidelines and margin requirements.
• Identify underperforming brands or categories and make recommendations.
• Maintain complete, accurate, and optimized product listings across Shopee, Lazada, and TikTok Shop.
• Manage stock visibility, SKU availability flags, and coordinate replenishment needs.
• Oversee store health metrics including seller ratings, response rates, and dispute resolution.
• Maintain records in shared trackers and the SKU Masterlist.
• Coordinate with in-house designers on assets for assigned stores.
• Plan and execute platform campaigns aligned to the monthly calendar.
• Coordinate campaign mechanics, discount structures, and promotional assets with the E-Commerce Lead.
• Monitor live campaign performance and flag issues or opportunities in real time.
• Ensure timely submission of nominations, enrollments, and campaign requirements.
• Prepare weekly and monthly performance reports per brand and per platform.
• Track KPIs including sessions, conversion rate, GMV, and ad spend efficiency.
• Surface actionable insights from platform dashboards and support team performance reviews.
• Maintain accurate records in trackers and support data gathering for decisions.
• Coordinate with brand and creative teams for content requirements and assets.
• Coordinate with platform account managers to maximize support and promotional slots.
• Collaborate with warehouse/operations teams to align on operational concerns.

Skills

Attention to detail

Communication skills

Data interpretation

Campaign coordination

Multi-brand management

Education

Bachelor's degree in Marketing, Business Administration, Communications, or a related field

Tools

Microsoft Excel

Google Sheets

GA4

TikTok Shop dashboards

Job description

KIMSTORE ENTERPRISE CORP. is seeking an energetic E-commerce Operations Associate in the Philippines to drive sales across Shopee, Lazada, and TikTok Shop. You will monitor GMV, optimize listings, manage stock, and coordinate cross-functional teams to execute campaigns and improve performance.

Ideal candidates have 0–2 years in e-commerce, strong data skills, and proficiency with Excel/Sheets. Fluency in Filipino and English is required; familiarity with TikTok Shop is a plus.