Dynamics 365 CRM Developer — Onsite in Taguig

Gratitude Philippines; Manila; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Gratitude Philippines is seeking an Application Developer to design, build, and configure Microsoft Dynamics 365 CRM applications to meet business requirements. You will implement CRM solutions to streamline processes and enhance customer relations.

You will work with stakeholders to gather requirements, customize CRM modules, and integrate with other systems. A strong background in .NET and SQL Server, plus Power Platform skills, is essential.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• 3+ years of experience with Microsoft Dynamics 365 CRM.
• Experience in CRM modules such as Customer Service, Sales, Field Service, or Customer Insights – Journeys.
• Strong understanding of CRM development principles and best practices.
• Experience in customizing and configuring CRM solutions.
• Knowledge of CRM integration with other systems.

Responsibilities

• Assist in designing software configuration and customization using Microsoft Dynamics 365 CRM.
• Develop and customize Microsoft Dynamics 365 CRM applications.
• Integrate CRM applications with other systems and platforms.
• Provide troubleshooting for CRM applications and technical support.
• Gather requirements with stakeholders and define project scope.
• Stay updated on the latest CRM technologies and best practices.

Skills

CRM experience

Stakeholder collaboration

Business process analysis

Education

Bachelors in IT/CS

Tools

Power Platform

.NET

SQL Server

Job description

Gratitude Philippines is seeking an Application Developer to design, build, and configure Microsoft Dynamics 365 CRM applications to meet business requirements. You will implement CRM solutions to streamline processes and enhance customer relations.

You will work with stakeholders to gather requirements, customize CRM modules, and integrate with other systems. A strong background in .NET and SQL Server, plus Power Platform skills, is essential.