Dynamic Parabroker: Lead Revival & Mortgage Pipeline

D2B; Metro Manila; Remote; PHP 1,451,000 - 1,674,000; Full time

Job summary

D2B is seeking a Parabroker in the Philippines to drive client conversion and pipeline momentum for Australian mortgage clients. You will revive unreached leads, manage discovery calls, and orchestrate document collection to keep applications moving swiftly through a fast-paced process.

The role offers a fast-track path from high-velocity client engagement to sophisticated credit assessment under senior brokers, with ongoing mentorship and growth within the team.

Qualifications

• Experience in an Australian mortgage brokerage environment is mandatory.
• Strong residential lending knowledge, including complex self-employed files and multi-property portfolios.
• Excellent English communication; decisive, professional delivery with clear objectives.

Responsibilities

• Revive and triage high-volume inbound leads to re-engage prospects.
• Schedule discovery conversations to pre-qualify borrowers and book consultations for senior brokers.
• Coordinate with senior brokers to collect outstanding client documentation.
• Maintain authoritative, direct communication to prevent pre-lodgement bottlenecks.
• Learn the firm’s credit assessment methods to progressively write deals.

Skills

Mortgage industry

Credit & lending literacy

Communication skills

Australian market familiarity

Pipeline management

Broker tools

Tools

BrokerEngine

Salesforce

Mercury

Job description

Position: Parabroker

Salary: PHP 130,000 - 150,000/month

Working Hours & Conditions: Mondays to Fridays, 9:00AM - 6:00PM AEST

Holidays: NSW Holidays

OVERVIEW:

Driven by an incredibly effective marketing engine, the firm is experiencing a massive influx of inbound leads and requires a dynamic Parabroker to act as the primary catalyst for client conversion and pipeline momentum. In this dual-impact position, you will revitalize unreached leads, serve as an authoritative voice for the brand, and seamlessly orchestrate document collection to keep applications moving swiftly through a fast-tracked pipeline. This role is a fast-track opportunity, offering a clear progression from high-velocity client engagement into sophisticated credit assessment and file structuring under the direct mentorship of elite senior brokers.

RESPONSIBILITIES:

• Lead Revival & Triage: Proactively engage and re-activate high-volume inbound leads that did not connect during the initial automated or automated outreach cycles.
• Consultation Scheduling: Take complete command of discovery conversations to pre-qualify prospective borrowers, address initial inquiries, and secure high-value consultation bookings for the senior brokerage team.
• End-to-End Document Chase: Coordinate closely with senior brokers to track down and collect outstanding client documentation via a strategic mix of phone calls, professional emails, and SMS outreach.
• Relationship Management: Maintain an authoritative, direct, and professional tone with clients, keeping them informed, engaged, and accountable to prevent pre-lodgement bottlenecks.
• Strategic Credit Progression: Master the firm’s proprietary assessment methodologies to gradually assume more responsibility for writing the deal.

QUALIFICATIONS:

• Mortgage Industry Track Record: Proven client-facing experience working directly within an Australian mortgage brokerage environment is mandatory.
• Credit & Lending Literacy: A deep, practical understanding of residential lending, with a strong preference for candidates experienced in dealing with complex self-employed files, non-standard income structures, and multi-property portfolios.
• Communication Command: Absolute mastery of the English language with high-level professional fluency and a clear, direct delivery. Must possess the confidence to control a conversation, drive it to a clear objective, and cut through noise.
• Australian Market Familiarity: Extensive experience working successfully with Australian clients, demonstrating a sharp understanding of local market nuances and professional cultural expectations.
• Pipeline Tenacity: Outstanding organizational skills with a relentless, proactive approach to following up and managing high volumes of client touchpoints.

PREFERRED SKILLS (nice to have):

• Experience utilizing standard Australian broker tools, dialing systems, and pipeline-management CRMs (e.g., BrokerEngine, Salesforce, Mercury, etc.).