Duty Engineer

MIMOSA CITYSCAPES, INC.; Mabalacat; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Quest Plus Conference Center Clark is seeking a Duty Engineer to lead engineering operations and ensure safe, efficient facility performance. You will supervise Shift Engineers, manage 24/7 support, and respond to guest-related and facility needs while maintaining compliance and records.

The role requires a Mechanical/Electrical/Electronics background with 3–5 years in a hotel or facilities environment, plus supervisory experience. Shift work, holidays, and emergencies are part of the job.

Qualifications

• Bachelor's degree in a relevant engineering field.
• 3–5 years engineering experience in hotels, resorts, or facilities management.
• Supervisory experience is preferred.
• Strong knowledge of HVAC, electrical, plumbing, fire protection, generators and maintenance.
• Experience leading teams, coordinating contractors, and maintenance planning.
• Excellent troubleshooting, analytical, and decision-making skills.
• Strong leadership, communication, and organizational abilities.
• Willing to work on shifting schedules, weekends, and emergencies.

Responsibilities

• Oversee daily operations of the Engineering Department and supervise Shift Engineers.
• Ensure 24/7 engineering support to maintain uninterrupted hotel operations.
• Respond to maintenance requests, emergencies, and functions as needed.
• Act as Engineer-in-Charge during shifts and cover for the Assistant Chief Engineer when absent.
• Lead planning, coordination with contractors, and project oversight.
• Maintain safety, compliance, and documentation across plant rooms and equipment.
• Monitor performance metrics and pursue continuous improvement.

Skills

Team leadership

Troubleshooting

Analytical thinking

Decision making

Communication

Organizational skills

Maintenance planning

Contractor coordination

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electrical Engineering

Bachelor's degree in Electronics Engineering

Job description

Filinvest Hospitality: Quest Plus Conference Center Clark

At Quest Plus Conference Center Clark, we believe that exceptional guest experiences begin behind the scenes. We are looking for a highly motivated and solutions-oriented Duty Engineer to lead our engineering operations and ensure our facilities remain safe, efficient, and operating at the highest standards.

As a Duty Engineer, you will oversee the daily engineering operations of the property, lead a team of Shift Engineers, and play a vital role in maintaining the hotel's critical systems while supporting seamless guest experiences.

What You'll Do

Engineering Operations:

• Oversee the daily operations of the Engineering Department, including plant room operations and the supervision of Shift Engineers.
• Ensure the continuous delivery of 24/7 engineering support across the property to maintain uninterrupted hotel operations.
• Respond promptly to engineering-related concerns, including:
  • Guest room maintenance requests
  • Emergency breakdowns
  • Function and banquet requirements
  • Public area concerns
  • Telephone-generated complaints
  • Work order requests from various departments
• Act as the Engineer-in-Charge during shifts and assume the responsibilities of the Assistant Chief Engineer in their absence.

Preventive Maintenance & Technical Oversight:

• Review and analyze daily engineering operation logs to monitor equipment performance and identify operational trends.
• Evaluate equipment readings, instrument accuracy, and utility consumption to promote efficient and cost-effective operations.
• Conduct regular inspections of mechanical, electrical, plumbing, HVAC, and plant equipment to ensure optimal performance.
• Prepare and monitor service requests for equipment deficiencies, including:
  • Faulty gauges and instrumentation
  • Loose belts and noisy bearings
  • Excessive machine vibration
  • Electrical safety concerns
  • Machine room housekeeping deficiencies
• Ensure proper preventive maintenance schedules are implemented and completed on time.
• Maintain accurate equipment records, fixed asset inventories, and asset tagging for engineering equipment.

Leadership & Coordination:

• Supervise, coach, and coordinate the daily activities of Shift Engineers and Engineering team members.
• Work closely with Service Managers, Service Leaders, and other departments to prioritize maintenance requirements and operational needs.
• Coordinate with accredited contractors and suppliers, including sourcing quotations and monitoring outsourced work.
• Plan, organize, and oversee engineering-related projects and special assignments requested by hotel management.

Safety, Compliance & Documentation:

• Maintain clean, organized, and safe plant rooms, machine rooms, electrical rooms, and engineering workspaces.
• Ensure proper identification and tagging of electrical breakers, panels, and equipment loads to promote workplace safety.
• Review engineering manuals, technical drawings, preventive maintenance documentation, and equipment records to ensure accuracy and compliance.
• Compile and maintain engineering logbooks, operational reports, and maintenance documentation.

Performance & Continuous Improvement:

• Monitor and improve Engineering Service Request performance through regular review of:
  • SARA completion rates
  • Resolution turnaround times
  • Action plans for overdue or recurring issues
• Recommend process improvements that enhance operational efficiency, equipment reliability, and guest satisfaction.
• Support the department's goals in sustainability, energy conservation, and continuous operational excellence.

What We're Looking For

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, or a related field.
• Professional Engineering license is an advantage.
• At least 3–5 years of engineering experience in a hotel, resort, commercial building, or facilities management environment, with supervisory experience preferred.
• Strong knowledge of building systems, including HVAC, electrical, plumbing, fire protection, generators, kitchen equipment, and preventive maintenance.
• Experienced in leading engineering teams, contractor coordination, and maintenance planning.
• Excellent troubleshooting, analytical, and decision-making skills.
• Strong leadership, communication, and organizational abilities.
• Willing to work on shifting schedules, weekends, holidays, and emergency call-outs when necessary.