Job Summary
The Documentation Assistant is responsible for preparing, checking, organizing, and maintaining loan-related documents to ensure the accuracy, completeness, and proper filing of client records. The role supports the lending operations team by processing documentation, verifying submitted requirements, and ensuring that all documents comply with company policies and established procedures.
Duties and Responsibilities
- Prepare, review, and organize loan application forms, promissory notes, disclosure statements, and other lending-related documents.
- Check the completeness and accuracy of client information and supporting documents before processing loan applications.
- Encode and update client details, loan records, and other relevant information in the company's database or system.
- Maintain an organized filing system for physical and digital documents for easy retrieval and reference.
- Assist in the preparation and processing of loan releases, renewals, and other loan-related transactions.
- Coordinate with loan officers, credit investigators, collection personnel, and other departments regarding missing or incomplete documentation.
- Ensure the confidentiality and security of client information and financial records.
- Monitor the status of pending documents and follow up on outstanding requirements.
- Scan, photocopy, print, and file documents as needed for daily operations.
- Assist in preparing reports, document summaries, and other administrative requirements.
- Ensure that all documentation is processed in accordance with company policies, internal controls, and applicable regulations.
- Perform other administrative and documentation-related tasks as assigned by the immediate supervisor.
Qualifications and Skills
- Graduate of any four-year course or relevant vocational program; a degree in Business Administration, Finance, or a related field is an advantage.
- Computer literate, particularly in Microsoft Word, Excel, and document management systems.
- Strong attention to detail and organizational skills.
- Good communication and coordination skills.
- Ability to handle confidential information responsibly.
- Able to manage multiple tasks, meet deadlines, and work with minimal supervision.
- Previous experience in documentation, administrative support, banking, or lending operations is an advantage.