Document Controller

Smartsourcing

Cebu City

On-site

PHP 400,000 - 700,000

Full time

14 days+

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Benefits offered by this job

Healthcare from Day 1

Free lunch and coffee daily

Gym membership subsidy

Job summary

Smartsourcing is hiring a full-time, onsite Document Controller to safeguard the accuracy and controlled management of aviation manuals and AOC-related documentation. You’ll ensure correct versioning, maintain libraries, and format lengthy technical documents without changing their content.

This role emphasizes meticulous attention to detail, organization, and compliance with confidentiality and data privacy. Experience with SharePoint and Microsoft 365 is highly desirable.

Qualifications

Demonstrated experience in document control and version management.
Experience maintaining document libraries (SharePoint, Microsoft 365) highly desirable.
Bachelor's degree preferred in a relevant field; certification a plus.
Knowledge of confidentiality, data privacy, and controlled-document standards.

Responsibilities

Control the versions of manuals and supporting documentation across the suite.
Maintain accurate, well-organised document libraries with proper access controls.
Format lengthy technical documents without altering their content or structure.
Coordinate with directors, consultants, and contractors regarding document requests, revisions, and approvals.

Skills

Document control

Version management

Attention to detail

Written communication

Education

Bachelor's degree in a relevant field

Certification in document control or records management

Tools

SharePoint

Microsoft 365

Microsoft Word

Job description

Traceable, current, correct - every manual, every time.

Hi! We're Smartsourcing, and we're hiring a full-time, onsite Document Controller to keep a suite of operational manuals accurate, current, and under proper version control - the backbone of aviation compliance documentation.

About The Role

As a Document Controller, you'll safeguard the integrity, accuracy, and controlled management of a suite of operational manuals and supporting documentation that helps airline operators reach and maintain their Air Operator Certificate (AOC). You'll control document versions across the manual suite, keep libraries well-organised and accessible, and format lengthy technical documents to house standard - without ever altering their technical content. This isn't an authoring role: you're the one who keeps everything the directors, consultants, and contractors produce accurate, traceable, and up to date. It's a role for someone exceptionally detail-oriented and highly organised, with the written comprehension to control complex documents with confidence.

Key Responsibilities

Control the versions of all manuals and supporting documentation across the suite
Ensure documents are current, correctly numbered, traceable, and issued under proper version control

Manual & AOC Documentation Support

Support the preparation, maintenance, and control of the manual suite required for Air Operator Certificate (AOC) readiness and ongoing compliance
Check, format, and standardise received documents - including lengthy technical documents with graphics, tables, and cross-references - to ensure consistency with house style and controlled-document standards, without altering their technical content

Document Library & Records Management

Maintain accurate, well-organised document libraries (e.g. SharePoint, Microsoft 365), ensuring correct storage, access control, and retrieval of controlled records
Stakeholder Coordination & Communication
Coordinate with directors, consultants, and contractors regarding document requests, revisions, approvals, and version updates

Quality, Accuracy & Process Compliance

Ensure adherence to established documentation standards, version-control procedures, and confidentiality requirements across all controlled documents

Artificial Intelligence (AI) Readiness and Digital Enablement

Maintain baseline AI literacy and use approved AI tools responsibly, in line with company policies, data privacy, information security, and client confidentiality obligations
Apply sound judgment by validating outputs and avoiding overreliance, ensuring accuracy and accountability in all work delivered
Participate in AI readiness trainings and proactively identify opportunities for process improvement through automation and responsible AI integration

What You'll Need To Succeed

Experience

Demonstrated experience in document control and version management
Experience maintaining document libraries (e.g. SharePoint, Microsoft 365) highly desirable
Background or experience in the architecture field advantageous

Skills & Behaviours

Exceptional attention to detail and a highly organised approach
Excellent written communication and comprehension, including the ability to understand and control lengthy documents containing graphics, tables, and technical content
Awareness of document control and version-control standards, client confidentiality, and data privacy obligations
Exposure to aviation / AOC documentation advantageous

Education & Certifications

Bachelor's degree in a relevant field preferred
Document control or records management certification a plus

Tools

Advanced Microsoft Word - essential
Document library platforms such as SharePoint and Microsoft 365

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer: