Distributor Manager - Supermarket and Community Store Channels

gsknch; Trece Martires; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Haleon is seeking a Distributor Manager to lead distributor operations, develop KPIs, and implement robust processes across strategic partners. You will collaborate with Procurement, Advocates, and internal teams to review compliance, negotiate terms, and drive performance improvements.

The role involves creating documentation, managing scorecards, and supporting executive reviews, while ensuring data integrity for partner performance and accountability metrics.

Qualifications

• 5 to 10 years of distributor operations management experience in FMCG or multinational settings.
• Strong negotiation and influencing skills with stakeholders across functions.
• Analytical mindset with good communication and presentation abilities.

Responsibilities

• Create and manage processes, procedures, and KPI development for distributor management.
• Review compliance, assess risk, and negotiate business terms with partners.
• Implement internal processes and controls with documented procedures.
• Develop knowledge library with job aids for day-to-day operations.
• Monitor distributor and channel performance, road-map, and technology vision.
• Ensure timely payments and maintain accurate records for invoices and claims.
• Identify escalations and resolutions with strategic partners.
• Collaborate with auditors during annual audits.
• Prepare engagement materials for Monthly/Quarterly Business Reviews and Executive Reviews.
• Support content creation for QBRs and executive briefings.
• Validate spend data for quarterly and executive reviews.
• Ensure partner data supports KPI evaluation and scorecards.
• Coordinate annual Strategic Partnering Summit setup.

Skills

Negotiation

Influencing skills

Analytical

Presentation skills

Sales forecasting

Education

Bachelor's degree

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

In a Distributor Management role are you excited on the tasks that allows you to accelerate vendor performance and shape best practices across the businesses? If so, this Distributor Manager role could be an ideal opportunity to explore.

As a Distributor Manager, you will be responsible for creating and managing the processes, procedures, supplier category segmentation, metrics/Key Performance Indicator (KPI) development and application, scorecard format, and contract management.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Support the Strategic Partnering team to implement best practices for the on-going management of the Strategic Partners & Advocates
• Partner with Procurement, Advocates and the Strategic Partnering team to review compliance, assess risk, negotiate business terms with Partners
• Participate and support the implementation of internal processes and policies with adequate controls
• Create procedural documentation and job aids for a knowledge library that can be leveraged by the business for day-to-day operations.
• Maintain current industry knowledge of Distributor and Channel Performance Management, assist leadership with managing ongoing road-map and technology vision
• Ensure timely payments of channel and account invoices and claims while maintaining accurate records
• Identify and track strategic partner/business partner escalations and resolutions
• Work closely with the internal/external auditors during annual audits
• Aggregate and report on business partner and partners plans, progress, and results in consultation with business partners and the Strategic Partnering team
• Accountable for producing material for the standard engagement matrix like Monthly and Quarterly Business Reviews (QBRs) & Top to Top Reviews
• Work with client partners and senior stakeholders to build content for QBR's & Executive Reviews
• Validate spend data for all Quarterly & Executive Reviews
• Ensure all partner relationships have required data to evaluate performance and ensure adherence to KPI's through surveys and scorecards
• Coordinate the setup of the annual Strategic Partnering Summit.

Why you?

Basic Qualifications:

• 5 - 10 years' experience in managing distributor operations in MNC or FMCG companies
• General Trade experience - dynamics of area, channels and key customers
• Sales Forecasting
• Financial and Commercial knowledge
• Negotiation and Influencing skills
• Analytical, Good Communication and Presentation skills

We are looking for professionals with this required skills to achieve our goals:

• Bachelor's degree
• 5 or more years of experience with relevant General Trade management
• Strong stakeholder management experience within in matrix environment
• Strong experience in scoping and delivering projects

Preferred Qualifications:

• FMCG/CHC sales experience
• Direct distributor management
• Forecasting, Inventory/stock and business planning
• P&L / financial management
• Experience with consumer healthcare brands, OTC products, pharmacy, supermarket and community stores

If you have the following characteristics, it would be a plus:

• Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships
• Ability to prioritise multiple tasks across multiple projects using project management skills
• Demonstrated ability to display key attributes of successful business partnering including building strong relationships with key individuals
• Strong understanding of planning & resource management

Why HALEON CHC?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk.

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