Distribution Accounting Supervisor

Manulife Financial; Makati; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid work arrangement

Diversity & inclusion

Job summary

Manulife Financial in Makati, Philippines, seeks a Distribution Accounting Supervisor to oversee agent compensation and provident fund operations, participate in system enhancements, and drive process improvements. The role involves cross-functional collaboration, data validation, and accurate financial reporting to support timely agent payments.

You will administer the Agents Provident Fund, validate reports, and contribute to automating manual processes while maintaining strong controls.

Qualifications

• Bachelor’s degree in business administration, finance, accounting, information systems, or a related field.
• Experience in operations, compensation administration, financial transaction processing, reporting, or similar.
• Proficiency in Microsoft Excel and familiarity with operational systems, reconciliations, data validation, and process documentation.
• Experience with process improvement, automation, system testing, or enhancement projects is an advantage.
• CPA license is an advantage.

Responsibilities

• Participate in system enhancements, providing operational input.
• Prepare, validate, and record commission entries accurately.
• Identify and implement automation to reduce manual work.
• Enhance processes and support timely payment of agents and provident funds.
• Validate daily CRR reports and coordinate prompt corrections.
• Respond to inquiries from agents and internal departments with accurate information.
• Prepare and issue annual Provident Fund Statements of Account.
• Record loan deductions and resolve discrepancies.
• Explain eSOA readings to agents and provide guidance.

Skills

Excel proficiency

Operational reporting

Data validation

Process documentation

Education

Bachelor’s degree in Business Administration, Finance, Accounting, IS

Tools

Microsoft Excel

Job description

The Distribution Accounting Supervisor supports the accurate, timely, and efficient administration of agent-related operations. The role participates in system enhancements and cross-functional projects, manages compensation and provident fund activities, validates operational reports, processes distribution-related transactions, and responds to inquiries from agents and internal departments. The position also identifies opportunities to automate processes, strengthen controls, and improve service delivery.

Position Responsibilities:

• Participate in UAMS system enhancements and related projects by providing operational input,
• Prepare, validate, and record MIMPH commission entries accurately and within established processing
• Identify and implement process automation and efficiency improvements that reduce manual
• Enhance GROUP and ASI1 processes and support the timely and accurate payment of agent
• Administer the Agents Provident Fund, including transaction processing, record maintenance,
• Validate daily CRR reports, investigate discrepancies, and coordinate the prompt correction
• Respond to inquiries from agents and internal departments, providing accurate information
• Prepare and issue annual Provident Fund Statements of Account, ensuring completeness and
• Perform the monthly ERH computation and complete the required validation, documentation.
• Record loan deductions accurately, maintain supporting records, and resolve discrepancies
• Conduct eSOA discussions and provide clear guidance to agents on how to read, interpret, and

Required Qualifications:

• Bachelor’s degree in business administration, Finance, Accounting, Information Systems, or arelated field; equivalent relevant experience may be considered.
• Experience in operations, compensation administration, financial transaction processing, reporting,or a comparable support function.
• Proficiency in Microsoft Excel and familiarity with operational systems, reconciliations, datavalidation, and process documentation.
• Experience supporting process improvement, automation, system testing, or enhancement projectsis an advantage.
• Certified Public Accountant (CPA) license is an advantage.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid