Director People & Culture

LM Wind Power / GE; Philippines; On-site; PHP 7,389,162 - 11,083,743; Full time

Benefits offered by this job

HMO Benefits

Free mental health consultation

Remote work set up

SOAR / leadership programs

Generous PTO and volunteering time off

Job summary

First Advantage is seeking a Director of People & Culture to lead policy development for GOCE and onshore teams, aligning local practices with global standards. You will drive acquisition integration in the Philippines, shaping a unified culture and talent strategy across regions.

You will champion employee engagement, risk management, and cross-regional collaboration, building a high-performing P&C function and guiding leadership across multiple sites.

Qualifications

• 10–15 years in People & Culture leadership with 5+ years in senior management.
• Policy development and refinement experience in multi-geography settings.
• Acquisition integration experience across regions and business units.
• Deep knowledge of Philippine labor laws aligned with global standards.
• Experience managing GOCE and onshore teams, in tech/BPO or large services.

Responsibilities

• Develop and refine people-related policies for GOCE and onshore operations.
• Provide senior leadership for P&C across offshore and onshore teams.
• Lead acquisition integration, aligning cultures with company values.
• Design employee engagement programs and talent management frameworks.
• Ensure compliance with local laws and global standards, mitigate risks.
• Foster cross-regional collaboration with Mumbai, Bangalore, and Philippines.
• Mentor the P&C team in the Philippines and build high-performing culture.

Skills

People & Culture leadership

Policy development

Acquisition integration

Cross-regional collaboration

Change management

HR analytics

English & Filipino fluency

Education

Master’s degree in HR or related field

Job description

Director People & Culture

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (NASDAQ: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join a leading provider of mission‑critical background screening solutions to some of the most recognized Fortune100 and Global500 brands.

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

Responsibilities

• Policy Development and Refinement

  Lead the development and continuous refinement of people‑related policies, ensuring they cater to both our Global Operations Centers of Excellence (GOCE) and onshore operations, with a focus on scalability, inclusivity, and alignment with global standards. Align local policies with global strategies from Mumbai and Bangalore, review and optimise existing policies for effectiveness, compliance, and cultural relevance, and continuously adapt to the changing needs of the business.

• Strategic Leadership Across GOCE & Onshore Teams

  Provide senior leadership for People & Culture across both offshore GOCE and onshore teams, ensuring all strategies, policies, and initiatives are harmonised and consistently executed. Partner with senior leadership teams across regions to develop and implement strategies that drive employee engagement, retention, and organisational growth. Lead cultural transformation efforts, fostering collaboration between onshore and offshore teams, and creating an integrated organisational culture that supports the business goals.

• Acquisition Integration

  Spearhead the integration of an acquired company into our Philippines operations, ensuring smooth transitions for both offshore and onshore teams. Drive the people integration strategy across different cultural contexts, aligning acquired company cultures with company values and operational frameworks. Lead cross‑functional teams to ensure successful integration of talent, benefits, and systems across all business units.

• Employee Engagement & Experience

  Champion employee engagement initiatives across the Philippines, developing programs that drive positive employee experiences and high levels of performance across both GOCE and onshore teams. Design and implement talent management frameworks that cater to operational and leadership talent, including performance management, career development, and succession planning. Encourage a culture of open communication, feedback, and continuous learning, promoting an inclusive and high‑performance work environment.

• Compliance and Risk Management

  Ensure that all HR practices are in full compliance with local laws and global standards, mitigating risks and ensuring consistency across the GOCE and onshore teams. Advise leadership on relevant labor regulations, guide the company on appropriate practices to minimise legal and operational risks, and proactively monitor and address risks related to workforce dynamics, compensation practices, and organisational design.

• Cross‑Regional Collaboration & Stakeholder Management

  Foster strong, productive relationships with leadership teams in Mumbai, Bangalore, and the Philippines to ensure alignment on global and local people strategies. Work closely with senior leaders to advise on organisational design, workforce planning, leadership development, and talent management, serving as a trusted advisor on all aspects of People & Culture.

• Team Leadership and Development

  Lead and mentor the People & Culture team in the Philippines, ensuring that team members are equipped with the tools, resources, and support necessary to execute strategic initiatives. Build a high‑performing, collaborative team with a focus on talent development, succession planning, and enhancing People & Culture capabilities across the organisation.

Qualifications

• Minimum of 10‑15 years of experience in People & Culture leadership, with at least 5 years in a senior management role overseeing large‑scale, multi‑location teams (both onshore and offshore).
• Proven track record of policy development and refinement, particularly in a diverse, multi‑geography environment.
• Extensive experience in acquisition integration, harmonising people, culture, and processes across different regions and business units.
• In‑depth knowledge of local labor laws and HR best practices in the Philippines, with expertise in aligning these with global frameworks.
• Prior experience managing People & Culture in both GOCE and onshore teams, especially in tech, BPO, or large‑scale service environments.

Preferred Qualifications

• Strategic mindset with the ability to drive alignment across onshore and offshore teams, balancing global strategies with local needs.
• Strong leadership and influencing skills to engage cross‑functional teams across different cultures and business units.
• Expertise in talent management, employee engagement, and performance optimisation for large, diverse teams.
• Exceptional ability to navigate complex acquisition integration challenges, managing both operational and cultural aspects.
• Deep understanding of HR analytics and the ability to use data‑driven insights to shape people strategies.
• Master’s degree or HR certifications is highly preferred.
• Fluency in English and Filipino, with knowledge of regional languages an advantage.
• Change management expertise, particularly in organisations undergoing growth, transformation, or acquisition integration.

Benefits

• Competitive Salary Package
• HMO Benefits
• Free mental health consultation
• Remote work set up
• Employee Impact Groups and Mentorship Programs
• SOAR award‑winning manager development program
• Generous Paid Time Off and Volunteer Time Off (VTO) policies
• Global Employee Assistance Program (EAP)

Equal Employment Opportunities

First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.